"My favorite spot! The staff is amazing, the service is top-notch, and it's always so clean! Plus, the music is fantastic!"
Chris was an exceptional young man. As someone who also works in the food service industry, I truly value excellent communication behind the counter, and that’s exactly what I saw from him and his team. There was another young woman—whose name tag I missed, but I believe her name was Sheila. She had brown hair tied in a bun, wore a black shirt, and hoop earrings. She helped Linda at the register before moving on to food service. My only suggestion is that they update their whiteboard when shifts change, as I initially thought Chris was Mike until I noticed his name tag. I visited around 5 o’clock, and the entire team did a fantastic job!
Chris was an outstanding young man. As someone else who works in food service, I really appreciated the clear communication he demonstrated with his team. There was also a young woman—possibly named Sheila—with brown hair in a bun, wearing a black shirt and hoop earrings, who helped Linda at the register before moving to food service. My only suggestion is to update their whiteboard when shifts change because I initially thought Chris was Mike until I saw his name tag. I was there around 5 o’clock, and the entire team did an excellent job.
Updating my review because I've been disappointed with this location. I've tried to get chicken noodle soup three days in a row now, and they haven't had it once. I don’t understand why this soup, which is the most common, isn’t available every day. Other soups are offered daily, so why isn’t this one? You even have to ask for it since they won’t put it on the menu board. It’s very frustrating, especially when I’m not feeling well and was really hoping this soup would help me feel better over the past three days.
Overall, the majority of the staff at the Smithville location are very friendly. Unfortunately, I can't say the same for a young woman working at the register during my visit. She didn’t acknowledge me when I greeted her, showed no appreciation, and even complained to her coworkers about a smell she associated with garbage. This attitude was unprofessional. While I understand that young people can sometimes act immaturely, it’s crucial to maintain proper conduct in a work environment.
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Overall, the staff at the Smithville Wawa are generally very nice. Unfortunately, I can't say the same about a young woman working the register this evening. She didn’t respond when I greeted her, failed to say thank you, and even shouted to her coworkers that something smelled like trash. It was far from professional. I understand that young people can be immature, but it’s time to act responsibly when you have a job!
My wife, who is 8 months pregnant, urgently needed to use the restroom. She kindly requested permission from an employee to use their bathroom but was met with a rude response, stating that there was no restroom available. While I understand that they might not typically offer public restrooms, I feel that exceptions should be made in situations like this. I'm not sure if we will be returning anytime soon.
My 8-month-pregnant wife urgently needed to use the restroom, so she politely asked the staff if she could. Unfortunately, the employee responded rudely, stating that they don’t have a restroom for customers. I understand that there isn’t a public restroom at this location, but there are times when exceptions should be made. I plan to reach out to corporate this week about this issue.
Wawa is always my reliable choice. The food and coffee are excellent, and the service is friendly and speedy. I love their hoagies—they prepare them just the way you like. They also offer a nice selection of snacks and pre-packaged items for a quick bite.
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This is my favorite place! The staff is wonderful, the service is excellent, and everything is extremely clean! On top of that, the music is fantastic!
My favorite spot! The staff is amazing, the service is top-notch, and it's always so clean! Plus, the music is fantastic!
