I try to be even handed with my reviews but if I could give negative stars for this Wendy' s I would. The best I can say is the place looks clean. My orders are always wrong wrong when they post it on the drive through wrong when i go inside I have to open everything that is wrapped and get it redone. And like many places they are so worried about the pick up orders that the customers standing right at the counter are ignored and the food comes to you cold. I would mention the service but there is no service given to say anything good about.
Location is important when it comes to dining, and people really make a difference when they show integrity and humility. Unfortunately, that seems to be lacking in today's world. I took my niece and nephew to Wendy's since they love it, but due to my E.S.R.D. dialysis, I can no longer enjoy food as freely as I used to. The service was excellent and the atmosphere was pleasant, but how much can you really rate a drive-thru experience?
This Wendy's located on Main Avenue in Clifton benefits from its prime location, situated directly across from two shopping centers, Kohl's Plaza and Clifton Commons, and just below Route 3. However, once inside, the experience falls short of expectations. I found the food to be somewhat undercooked, and many of the sodas were flat. Even good service can't fully compensate for a lackluster product.
Asked for a 4 for $4 with spicy nuggets. Only got fries in my bag. STRIKE ONE. Went inside to have it fixed, the manager barely speaks English and had to get someone else to help. STRIKE TWO. Had my problem fixed , but still didn 't get spicy nuggets. STRIKE THREE. This location sucks, don 't come here.
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The second window killed the entire Wendy’s vibe that night. I ordered a salad with Grilled Chicken and a sugar cookie. I had to ask for salad dressing, black pepper and a fork. They didn’t have black pepper so the young lady says, “we’re out of black pepper…do you want salt instead?”
We enjoyed some fantastic fresh food at a clean and modern location. The staff was friendly and quick to assist, ensuring our food order was accurate and served promptly. We had a lovely dinner with the kids.
Yes, it's fast food, but so many options to choose from and you can go a healthy route. Inside has always been clean when I stop by this branch and staff has always been accommodating and friendly.
Heavy traffic in the area, but the food is often fresh for the most part. Just be sure to check your order before you leave as often due to the rush, it's incorrect or missing something.
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Always quick but also usually busy. Being busy isnt a bad thing, it shows that they produce and people want more. This spot is always good for a quick grab and go!
Best double cheeseburger ever best place to eat it ever it's my grandson and my favorite place to be when I come to town thanks Wendy's
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