If I could give zero stars, I definitely would. My husband frequently works late and often visits this Wendy's around 11:15 PM. Each time, it seems the staff restricts the menu options. There was one occasion when they informed us that we could only order a single burger. Tonight, he was told that they were only serving fries and nuggets. When he asked for a receipt, the cashier questioned why he needed it and then said they were out of receipt paper. I've spoken to the manager before, but it's clear who really runs the place, as the practices here are quite unprofessional and remind me of a rundown establishment.
If I could rate this restaurant with zero stars, I definitely would. The service is terrible, and the staff appears to have no knowledge of the menu. I went there specifically for a taco salad, and the server didn't even know it comes with chips and salsa. I also wanted to order a frosty ccino, but the server told me they only serve coffee during breakfast hours. This was particularly frustrating because I had visited three times this week around the same time and had been able to order coffee from the lunch menu before. Overall, my experience has been extremely disappointing.
After reaching out to the customer who requested another mango lemonade, I returned to the counter to place the order. Another staff member informed me that they were also out of lemonade. The first young woman then shouted from inside, "I told you that too!" Overall, this location lacks professionalism and basic customer service skills. Furthermore, the cook in the back was frequently yelling and using inappropriate language far too loudly!
This was the absolute worst experience I've ever had at a Wendy's. Their drink machines are outdated, and the service is incredibly slow. The cash registers often seem to take their time, leaving customers waiting for several minutes before being attended to. I recommend skipping this location and going somewhere else.
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At first, they didn’t have half of what I wanted because their delivery truck hadn't come. I ordered a sandwich that I specifically requested to be grilled, but it ended up being very dry. I hadn’t dined there in quite some time, and I was really disappointed with my meal last night.
Of all the Wendy's in this area this one is the worst. Today they had no ketchup and ran out large size fry cartons. Why not tell customers you only have medium as they order? It's always something wih this store. Too many other Wendy's in thisneighborhood to keep going to this one.
The service was awful! We waited 35 minutes for our food. I had to signal multiple employees before anyone finally noticed me at the drive-thru. If you're considering eating at this Wendy's, be sure to allow yourself plenty of extra time!
I really wish I had taken a picture to share, but I ended up devouring my meal while driving, which just proves how delicious it was! I ordered the Frosty Sundae, and it was absolutely perfect for satisfying my sweet tooth.
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I ordered the Dave's Triple Burger meal along with a Strawberry Lemonade and a 6-piece nugget at the restaurant. The food was delicious, and the service was outstanding!
Every chance I get if I can catch Wendy's breakfast especially if I'm in the area I love that baconator meal it is so good 10 Stars Wendy's
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