Placed online order for pick up, around 12AM. Restaurant is open until 2AM. Drive up and there is no one on the drive thru speaker. Pull up to the window and there is a clueless employee that just signaled me to wait with her hand. About 5 minutes later comes another employee saying he just got back from break and doesn’t know what’s happening, that it’ll be a while before he figures out where they are. So obviously we left without our food. Went to McDonald’s instead. Terrible experience, I’d avoid it at all costs.
Food was prepared how I asked for, after multiple requests. Inexperienced cashier caused some frustration, as she didn't know how the side menu worked. She insisted on charging me a la carte on a cookie $1.89 vs $0.99 when purchased with a meal. She ended up being confrontational and scowlingly observing my conversation with the on duty manager. The manager on duty did his due diligence and difused the situation. Better training is needed at this location.
I would like to preface that I have never personally had any issues with food or customer service from this location! My issue is that online and on maps, it shows that this location closes at 2am. It is a Thursday night at 11:30 and we were told in the drive-thru that they’re closed. The only reason for the rating is that the hours online should reflect the actual hours as to get people hopes up.
Last night there was a big black manager working, which is of course fine, however our food was taking a while and I asked him how long the food would be and then he looked at me and said Are you trying to rush me because I 'm black?! No, I just wanted to know when my food would be on its way out. Very unprofessional behavior, I will NOT be coming back
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This was by far my worse door dash order ever. I ordered a Double Dave, only received only one pattie. I specifically said no lettuce or onions.They were on the sandwich. So I throw sandwich away. Didnt receive bake potatoe, instead got cold fries. And no receipt. Won't be ordering at this location again. Terrible experience!!!
This was by far my worse door dash order ever. I ordered a Double Dave, only received only one pattie. I specifically said no lettuce or onions.They were on the sandwich. So I throw sandwich away. Didnt receive bake potatoe, instead got cold fries. Andno receipt. Won't be ordering at this location again. Terrible experience!!!
Wendy?s is easily one of my go to fast foods. I love the double stack the Dave?s double and the chicken nuggets. The food was quick and hot. No issues around one of the better Wendy?s I?ve been to not too far from my house. Also love the frys.
the food was good, ready quickly. the service was underoccupied. I ordered an extra marinara sauce that was not included, and the opposite gave me an salsa when I raised it. they were very busy, so I didn't feel like trying to correct it.
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About Postmates ordered and they do NOT seal the bags to ensure that food is not falsified.
Didnt get my sour cream... this store always misses something im over it
Ghost Pepper Ranch Chicken Sandwich Combo
Ghost Pepper Ranch Chicken Sandwich
Asiago Ranch Classic Chicken Club
Sour Cream And Chive Baked Potato
Jr. Bacon Cheeseburger Biggie Bag
Asiago Ranch Chicken Club Combo
Crispy Chicken Blt Biggie Bag
Bacon Double Stack Biggie Bag
Spicy Chicken Sandwich Combo
4 Pc. Crispy Chicken Nuggets
