The service at this restaurant was awful. The manager was extremely rude and made us feel like we were inconveniencing her. Her English was difficult to understand, so we were unsure if our order was correct. When the order was incorrect, she did not apologize and instead rolled her eyes before remaking the food without explanation. I have no desire to return to this restaurant after the way we were treated. I left feeling very disappointed. Despite being polite and thanking her, we were met with anger and had a negative experience.
Wendy's - Table reservation
187 S Mountain Ave, 91786, Upland, US, United States Reservation"They arrived fifteen minutes late to take my order."
Details
Phone: +19099829370
Address: 187 S Mountain Ave, 91786, Upland, US, United States
Reservation, Booking
City: Upland
Website: https://locations.wendys.com/united-states/ca/upland/187-s-mountain-ave
Opening hours
Monday: 06:30 -02:00
Tuesday: 06:30 -02:00
Wednesday: 06:30 -02:00
Thursday: 06:30 -02:00
Friday: 06:30 -02:00
Saturday: 06:30 -02:00
Sunday: 06:30 -02:00
Statistics
Dishes: 10
Categories: 5
Reviews: 3527
Address
Reviews
I've visited this Wendy's location multiple times, and I can't help but notice that their service consistently lags behind other fast-food drive-throughs I've been to. I'm not sure why, but each visit seems to result in frustratingly long wait times. It's a bummer because I love Wendy's food, but the slow service at this particular location can get frustrating if in a hurry. Hopefully, they can address these issues in the future, as it would really improve their overall dining experience.
OMG! Didn't know they had a 1 1/2 star rating but know why! My husband ordered a double with cheese plain. He gets home, opens the wrapper and there is the bottom bun and 1 hamburger patty with 2 pieces of cheese. He takes it back and the lady at the counter tells him the lady that made it doesn't speak good English! That's her excuse for wrapping up 1/2 a hamburger? And they're going to pay her $20 an hour? What the HELL! Sorry I didn't take a photo. He was pissed and left too quick.
This will be the first and the last time that I ever come to this Wendy's here in upland in my local neighborhood. I ordered the 644 and received all my food cold which is a great lawsuit. The fries were cold the hamburger meat was hard which I ordered the double stack and the chicken nuggets were cold and old. Did I notice in the back where Mexicans so they are not very sanitary themselves. I will let everybody know about this Wendy's and I will report it to OSHA immediately Book a table now
I love Wendy's for their chili, loaded baked potatoes, and occasionally their Frostys because they are the best in fast food ice cream. However, I was extremely disappointed with the burger I ordered as it was not worth the price I paid. If you had seen my order, you would understand why I feel this way.
I had a Dave's double that was fresh, hot, and made just as I ordered. The restaurant was clean, and the employees were courteous, kind, and professional.
We ordered Apple Pecan salad and ended up with Long Hair Pecan Salad please inspect your food. Unfortunately this grossed everyone out at the table.
They can be a little strict with their hours. I arrived at 10:30 and they refused to serve me breakfast. They need to be more accommodating. Book a table now
I attempted to order my lunch through the app but the order never went through and the app kept crashing.
They arrived fifteen minutes late to take my order.
Dishes
Book a table now
Categories
-
Fast Food
-
Ice Cream
-
American
-
Burgers
-
Coffee
Amenities
-
Wheelchair Accessible
-
Accepts Credit Cards
-
Television
- Table reservation
-
Delivery
-
Wifi
- Reservation
Flame Broiler
110 S Mountain Ave Ste A, Upland, CA 91786, United States
Reservation, Rice Dishes, Fast Food, Chicken , Asian, Meat
"The food was outstanding and arrived at my table very hot."
Popeyes Louisiana Kitchen
1903 E 4th St, Ontario I-91764-2603, United States
Reservation, Delivery Services, North American, Chicken Wings, American, Kitchen
"Popeyes Chicken is the shiznet!"
Pho Ha
9319 Foothill Blvd, Rancho Cucamonga, United States
Reservation, Delivery Services, Vietnamese, Pan Asian, Breakfast, Asian
"I was not wowed. Since when did a bowl of pho start costing $15?"
Mi Ranchito
1964 W Foothill Blvd Upland, CA 91786-3538, United States
Reservation, Vegetarian, Mexican, Bars, Meat, Tea
"Love the cozy feel of this restaurant, the waitress was very friendly and fairly priced."
Wendy's
9050 Foothill Blvd, Rancho Cucamonga, United States
Reservation, Delivery Services, North American, Vegetarian, Fast Food, American
"The Baconator burger topped with bourbon bacon sauce is absolutely incredible! I've discovered my new favorite."