The customer service was wack. The cashier making the drinks wasn't using gloves and exposing ppl drinks to whatever is going on up front. Carrying the cups from back with soda in them to the front to put ice in the cups at the counter without lids. Thebathroom has feces and urine on the floor several different times I was there. Drug bags on the floor, sink and dryer machine.Their customer service is always #1. I don't understand why the ice is under the cashiers anyway without a lid instead of icebeing in a ice machine.
Wendy's - Table reservation
6823 New Hampshire Avenue, 20912, Takoma Park, United States Reservation"I bought a salad for 7.99 and end up paying 12.02 , too much taxes"
Details
Phone: +13012703434
Address: 6823 New Hampshire Avenue, 20912, Takoma Park, United States
Reservation, Booking
City: Takoma Park
Opening hours
Monday: 06:30-00:00
Tuesday: 06:30-00:00
Wednesday: 06:30-00:00
Thursday: 06:30-00:00
Friday: 06:30-00:00
Saturday: 06:30-00:00
Sunday: 06:30-00:00
Statistics
Dishes: 0
Categories: 5
Reviews: 943
Address
Reviews
I give it 0 stars forreal I live close by to this Wendy?s and I don?t ever I have never received good customer service. Arrived at 11:49pm trying to order through drive thru and I was there for a minute there is a lady inside I see her from where they takeyour order and she don?t even bother to signal that it?s closed or say anything through their speaker this Wendy?s is horriblevery rude all the time. But sadly wasted more than 10 minutes trying figure out if they are closed or not.
The most disappointing Wendy's experience I've had in a long time. The building is run-down and has an unpleasant smell. While the cashier was friendly, the kitchen staff appeared to be disorganized. I overheard a woman complaining about her cold, still frozen fries, and I heard staff asking how to prepare a burger, which made me question whether I should have left immediately. Unfortunately, I stayed and learned the hard way to trust my instincts next time.
The food was hot and fresh and really good. The staffs wore very friendly! I will be back soon! Nothing like good food and customer service. I was greeted with a smile and the wait was not long at all. The chili was amazing and the fries were perfect.You should visit this great place. Book a table now
Very slow service. Had to wait over 30 minutes for a mobile order and they still didn't get the order right. All 3 sandwiches were made on the wrong bread, 1 was the wrong chicken and another was missing the cheese and sauce on bottom. Very bad customerservice
Montrell at the drive-thru could really enhance his customer service skills. It was disappointing; he didn't greet me, say thank you, or offer any friendly interaction. If he's not enjoying his job, it might be time to consider a change.
I ordered the new French toast sticks and they were so burnt but cold. They also tasted gross, not tasty at all they werent sweet. Please do not try them. They also didn't include any syrup.
Friendly staff! The food took a little longer than expected, especially since the place was quiet. However, the food was delicious. Book a table now
Great location staff is really friendly and food quality is the same. Never have an issue when I dine here
I bought a salad for 7.99 and end up paying 12.02 , too much taxes
Book a table now
Categories
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North American
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American
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Chicken
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Burgers
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Salads
Amenities
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Restrooms (door-code Access)
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Accepts Credit Cards
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Dine-in Seating
- Table reservation
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Parking Area
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Reservations
- Reservation
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