Agree with other reviewers, I think part of the problem here is too many different menus (I also had 3) and generally there wasn't any sense of identity to the menu poorly thought out and put together. Definitely overpriced but I suppose that's somewhat to be expected in a hotel restaurant but the main issue was the quality. Starter was a pretty basic soup but unfortunately was very over salted. Like another reviewer, I went for the chilli chicken main and I'd echo many of the issues was bland, the chicken tasted almost like reformed chicken and I'm pretty sure it had been defrosted as the consistency was quite unpleasant. The dish was also almost half made up of yellow and red peppers in a...
West 5 Brasserie - Table reservation
Crown Plaza London, W5 1, Ealing, United Kingdom Reservation"The mackerel for breakfast each day was delicious, as was the sea bream for supper. The service was great, very attentive polite."
Details
Phone: +442082333200,+448707544447
Address: Crown Plaza London, W5 1, Ealing, United Kingdom
Reservation, Booking
City: Ealing
Website: https://www.ihg.com/crowneplaza/hotels/us/en/london/lonea/hoteldetail/dining
Opening hours
Monday: 06:00-22:00
Tuesday: 06:00-22:00
Wednesday: 06:00-22:00
Thursday: 06:00-22:00
Friday: 06:00-22:00
Saturday: 06:00-22:00
Sunday: 06:00-22:00
Statistics
Dishes: 4
Categories: 5
Reviews: 254
Address
Reviews
I phoned the restaurant on the 12th December to book a table for 3 at 18.30 hours as we were booked in the hotel. I checked in and asked them to confirm my booking, we were told there was no table as there was a party on. I was really angry the manager said he would sort it. He came back to tell me that it was not possible to dine in the restaurant but a table had been reserved for us in the bar. I double checked as we had a child with us. I was reassured that a table was booked and though we would eat in the bar it was the restaurant menu. No apology! We arrive at the bar where they had removed most of the menus, bar menus, very different to the restaurant menu. There was no reserved table...
Am in the restaurant and arrived at 12:30 with my wife. As we were sitting on the bar the waitress said it is not possible to sit on the bar . Upon questioning her the reason why she failed to explain and let us sit. Meanwhile another customer was seated nearby. She did not know the soup of the day and could not explain what pork medallion was. She had to bring another waitress to explain. In short she couldn 't understand English. Having ordered our food we were then told the dining area was fully booked and our table was set away from the dining room ...an area for light food and earlier we were given a table in the bar area. It is now 13:45 and there is nobody in the fully booked area and...
I go to this bar occasionally but anytime am there there is always something weird. So this is Tuesday 28 May and there are 2 bar tenders and not really busy. My picture shows that I had finished one glass of wine and both bar tenders could not remove the glass wine as well as the empty crisps pack. And they passed by more than 10 times. Otherwise both bar tenders are cheerful and efficient but lots of room to improve. It was only at about 7pm when a queue came up mostly for Starbucks coffee. Certainly a great place for coffee and very very decent place. At the end of the day I left before they removed the trash. Book a table now
I believe there were three different menus to choose from at this restaurant, featuring a variety of international cuisines. Ultimately, I opted for the chilli chicken with egg fried rice. I found the dish to be lacking in flavor and the chicken to be somewhat lacking in texture. However, it did satisfy my hunger and my colleagues enjoyed their meals. The service was a bit erratic, but overall the prices were reasonable.
This place is my second home as been here for a while now. The staff are fantastic and everyone knows you by name and nothing is an effort to help me. Food is excellent and always in time. It is always clean and tidy and never any problem getting a table. Big choice on the menu and will always acomadate any requests. The staff are very friendly and will always be there if you ever need any help.
Typically, when I stay at a Crowne Plaza, the restaurants are great, but this one is the exception. I have eaten here four times in the last two weeks and have decided it's time to find somewhere else. The service is incredibly slow, the food is average, and the atmosphere is lacking. Sorry, but IHG needs to send a mystery guest to this restaurant soon.
Take 7 meals (6 Breakfast and a set dinner) during our exchange tour. The waiters and waitresses are friendly and helpful. The manager is absolutely friendly, a nice gentleman from HK. Our tour get 16 members, most of them felt satisfactory. Food is worthy, especially nice for Asians(Chinese, Japanese). A convenient and nice choice. Recommended Book a table now
I ate here while staying at the the hotel. The food is good and there is a decent selection of items. I found the staff friendly and helpful. It also offers breakfast for hotel guests with a nice selection of cereals, pastries, fruit and cooked breakfast. It is also open from 6am for those of us on business who have to get to the office early.
The mackerel for breakfast each day was delicious, as was the sea bream for supper. The service was great, very attentive polite.
Dishes
Book a table now
Categories
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Full Available
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Vegetarian
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Breakfast
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European
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French
Amenities
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Wheelchair Accessible
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Outdoor Seating
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Serves Alcohol
- Table reservation
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Reservations
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Breakfast
- Reservation
wagamama
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Reservation, Delivery Services, Japanese, Extras, Asian, 컨템퍼러리
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Potli Indian Market Kitchen
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Reservation, Top Choice Indian, Chicken, Indian, Fish
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Gail's Bakery Ealing
Dickens Yard Longfield Avenue, Ealing, United Kingdom
Reservation, Breakfast, Coffee, Kebab, Cakes, Cafe
"Great food Great service Great all round We’ll be back!"