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"We've visited The White Heart twice in the last 30 days. The 2nd visit was for Mother's Day. Excellent staff Amazing chef Beautiful food."
Phone: +441633450258,+441633430999
Address: Usk Road, Monmouthshire, United Kingdom
City: Monmouthshire
Monday: 12:00-11:00
Tuesday: 14:00-23:00
Wednesday: 14:00-23:00
Thursday: 14:00-23:00
Friday: 14:00-23:00
Saturday: 12:00-23:30
Sunday: 12:00-23:30
Dishes: 5
Amenities: 25
Categories: 5
Reviews: 2077
I have never waited so long for a pre booked table. Our table was booked for 3pm on Mother's Day, and we finally got seated (whilst the table was being cleaned around us) at 3:45pm. We had placed our food order whilst we had been waiting, but we waited another 40 minutes for the food to arrive. On asking the landlord why the food was taking so long, he blamed it on the veggie burger that I had ordered I fail to realise how this was possible, given that if a veggie burger had been cooked for 40 minutes, there would have been nothing left if it. My burger arrived cold and with a burnt bun, half a dozen overcooked chips and a tablespoon of chopped up cucumber and tomato. The other members of my...
Terrible experience at this restaurant. The owner was extremely rude and I would not recommend dining here. If I could, I would give this place zero stars. We had to wait 40 minutes past our reservation time, even after paying a deposit. Our main course took an additional 40 minutes to arrive, and then we had to wait another 20 minutes for dessert because of a large table before us. When we complained and wanted to cancel our dessert, the owner insisted that we pay for both courses regardless. The food was just average, with some dishes arriving cold and others too hot. Definitely not worth the £25 per person price tag. The waitresses were nice, but the owner was unprofessional and disrespec...
Couldn’t have been more looked after by the staff, food was excellent also. Steak cooked perfectly to medium rare and the desserts were fab also. Have been before for Sunday lunch and this was great also, massive yorkshires! Always made to feel welcomed and part of the family.
Had a lovely Sunday lunch here last week. The food was delicious there was plenty of it and the beef melted in your mouth. Staff were excellent and friendly and there was a good warm atmosphere with a gorgeous open fire. Would definitely recommend!
We've visited The White Heart twice in the last 30 days. The 2nd visit was for Mother's Day. Excellent staff Amazing chef Beautiful food.
