Wingstop - Table reservation

I can understand that Superbowl Sunday is a very busy day for all food establishments. But management should be more than capable of making an executive decision to not take any more orders than what can be handled. I placed my order on 2/13/22 at 3:45PM, I went according to the count down on the app. I arrived at 5PM and encountered a mob of people who like me, placed their order hours, if not days ago to then be misled and disappointed. I waited in line in the harsh weather along with everyone else to hopefully hear my name being called out but to my surprise and disappointment, 5PM orders were still being processed. I made several attempts to call the establishment and was able to finally...

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A disaster of an experience. They want u to use them for big events yet are completely I’ll equipped to do so. Staff was overwhelmed, incompetent and nasty. Nobody was helpful. People waited upwards of two hours past when their orders were due. Missed the entire first quarter of the game and walked out without my food because of their ineptitude

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Absurd! They never answer the phone. My family tried calling from three different phones simultaneously. A woman said to hold on for a second and then hung up on me. They definitely need new management or staff.

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The experience was awful. The French fries were soggy, limp, and overly salty. The 20 wings I ordered had no flavor at all. Plus, the prices were too high for the quality of the food.

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I was really impressed with this restaurant. The original hot, Korean, and BBQ dishes were all delicious. The Korean dishes, in particular, were excellent.

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