Im extremely upset at what happened today. We pointed at the white wine and ordered a Riesling, the waiter then brought over the incorrect bottle. We opened the bottle and saw it was red wine, therefore didn’t drink any of the wine and asked for the bottle to be switched. We were told we could not switch !!!! As we had opened the wine, not only that, we couldn’t be charged for just a glass, we had to pay for the entire bottle even though the incorrect wine was available by the glass. Disgusting !! We will be emailing head office as company policy was not followed and we forced to buy a beverage we did not order!! Wouldn’t recommend if you’re there as a tourist or for work !
Alex Frankfurt The Squaire
Am Flughafen 17/Ebene 5, 60549 Frankfurt Am Main, Germany ReservationDetails
Phone: +496963809540
Address: Am Flughafen 17/Ebene 5, 60549 Frankfurt Am Main, Germany
Reservation, Booking
City: Frankfurt
Opening hours
Tuesday: 09:00-22:00
Statistics
Dishes: 10
Categories: 5
Reviews: 4897
Address
Reviews
Food was good- price are ok and in line with normal prices. Service could be better, was slow at times even though it wasnt busy, empty dishes were in front of us for quiet some time. Service was friendly
Service was ok, but food was disappointing. Maybe I ordered the wrong thing, but I asked waiter's recommendation considering 3 options. Server confidently...
Three stars because food wasn't bad but not great, but can't expect too much from airport restaurants. Also I ordered a cocktail that never made it to me... Book a table now
Visited the Alex in Berlin, was excitedsurprised to see this location and was not disappointed. Solid food menu for burgers and good beerwine. Had the..
Other guests at our airport hotel suggested this restaurant for dinner. We had schnitzels and draft beers which were fine and well-priced,
Food was delicious and service was excellent. Enjoyed lunch after a long flight. Our waitress spoke very good English.
Never came across so bad service. Food is poor, staff are poor. Stay away from this place Book a table now
Dishes
Book a table now
Frankfurt
Categories
-
Cocktail
-
Burgers
-
Cafés
-
Bier
-
Tee
Amenities
-
Für Rollstuhlfahrer Zugänglich
-
Für Vegetarier Geeignet
-
Akzeptiert Kreditkarten
- Table reservation
-
Parken An Der Straße
-
Hochstühle Verfügbar
- Reservation
Pizzeria Marinella
Eckenheimer Landstraße 3, 60318 Frankfurt Am Main, Germany, Germany, Frankfurt am Main
Reservation, Traditionelle Italienische Pizzeria, Vegetarisch, Italienisch, Kaffee, Pizza
"Stem pizzeria for 25 years. There's nothing more to say..."
Kanonesteppel
Textorstraße 20, 60594 Frankfurt Am Main, Germany
Reservation, Vegetarisch, Deutsch, Fleisch, Wein, Käse
"Nice beer garden atmosphere, simple food. Much on the plate for little money, fits!!"
Mcdonald's
Hanauer Landstraße 334, 60314 Frankfurt Am Main, Frankfurt am Main, Germany
Reservation, Amerikanisch, Sandwiches, Fast Food, Hühnchen, Burgers
"Usual fast American burger fries, but you can purchase booze also"
Mcdonald's
Strahlenbergerstraße 103, 63067 Offenbach Am Main, Offenbach am Main, Germany
Reservation, Vegetarisch, Fast Food, Getränke, Burgers, Kaffee
"my drink has missed even though I ordered a menu that was cold"
Vapiano Frankfurt Hanauer Landstraße
Hanauer Landstraße 148, 60314 Frankfurt Am Main, Germany
Reservation, Vegetarisch, Italienisch, Mediterrane, Europäisch, Kaffee
"I went there after late arrival in Frankfurt and because my hotel was next door. Is not my first time to A Vapiano, so I know the concept and got what I expected. Pizza was good and tasty."