I asked our waiter, M, if he could prioritize my children’s meals since I knew they usually serve everything at once. As I expected, my steak arrived cold and dry, along with the cold mashed potatoes. My daughter’s hamburger was also cold. M apologized and explained that even though the restaurant wasn’t busy, the kitchen was focused on takeout orders, which caused the long wait.
I requested to have my steak sent back, and it took another 10 minutes for them to simply put the same piece back on the grill to warm it up. When M brought it back, it still tasted like cardboard, so I asked him to cancel it. He felt bad for me, especially since I’m pregnant and hadn’t eaten properly, and he offer...
I'm really disappointed with how our appetizers were served separately from our main courses, only for the food to end up piled on top of the appetizers anyway. Even after bringing it to the staff's attention, nothing improved. The supervisor or manager stopped by to see if we needed anything, and my son requested more dressing for his salad, but she never came back. I won't be returning to this restaurant; the service is simply unacceptable.
The Classic Blackened Shrimp Alfredo was a bit dry, lacking enough sauce and flavor—I had to add salt myself. The shrimp was the best part, though. The Loaded Mashed Potatoes were far from loaded, with very little cheese and just a few bits of bacon. Only the top layer had toppings, so after a few bites, it was just plain, bland mashed potatoes. The Cinnabon Mini Swirls were pretty good but definitely not worth the price.
My meal was just average this time. I’ll update my review if things improve on my next visit. Yes, their prices have increased, and they don't seem to offer many lunch specials anymore. I've also been experiencing issues with their app lately. The curbside pickup would be much better if the staff wasn't too preoccupied chatting to notice that a car was waiting for food.
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I dined at this restaurant for dinner following a graduation celebration, but I left feeling quite disappointed. When I ordered my drink, I specifically requested the waitress to make it extra sweet, as that’s my preference.
The service was outstanding—fast and friendly—and the prices were quite reasonable for three adults. The only downside was a difficult customer who was making things challenging for the bartender.
Despite being fully booked, we were seated quickly. The waiter was attentive and friendly, and our order arrived exactly as requested. Both the food and drinks were delicious.
My boyfriend and I did the 2 for $25 and had a lovely sit down lunch. The service was fast and the food was good!! I will be returning! Thank you so much for a lovely lunch.
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This Applebee's is situated next to the Southland Mall, and there’s plenty of parking available nearby. I was pleasantly surprised to see it quite crowded during my visit...
Avoid ordering the shrimp dish. The shrimp were small, undercooked, and had an unusual flavor.
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