If I could give a NEGATIVE RATING, I would. My grandson wanted a birthday cake that actually had cake in it. My daughter called to place the order, but was told she needed to order it in advance. This isn't easy for someone with a full-time job and limited spare time. When I arrived at the BASKIN ROBBINS location in Closter, NJ, I gave the older man my daughter's name and waited for the birthday cake to come out. After much confusion, I was informed that they didn't have the cake. I suggested they check the display case and rear freezer for it, but neither suggestion was acted upon. Frustrated, I drove to the Dairy Queen in Emerson, NJ, and they were able to write "HAPPY BIRTHDAY ANDREW" on...
