We made a reservation, but when we arrived, we were told we had no table. I showed them the reservation confirmation and then I was told that's not a reservation. They then proceeded to tell me that this was a call ahead and not a reservation, whatever that means. Then we had to wait 15 minutes while the hostess and two other employees discussed this. We finally got a table, and the service was poor, don't know if they were understaffed, or just slow. Took 25 minutes to get a coffee. The place is a joke, and that's as nice as I can be.
Bj's Brewhouse - Table reservation
2917 East Eastland Center Drive, West Covina, 91791, United States Of America Reservation"Food is great and server, Emmy , is the best server that I have ever had."
Details
Phone: +16268580054
Address: 2917 East Eastland Center Drive, West Covina, 91791, United States Of America
Reservation, Booking
City: West Covina
Website: https://www.bjsrestaurants.com/locations/ca/west-covina
Opening hours
Monday: 11:00-12:00
Tuesday: 11:00-12:00
Wednesday: 11:00-12:00
Thursday: 11:00-12:00
Friday: 11:00-12:00
Saturday: 11:00-12:00
Sunday: 11:00-12:00
Statistics
Dishes: 2
Categories: 5
Reviews: 714
Address
Reviews
I had a delightful lunch experience at Bj’s today! From the moment I walked in, I was greeted with warmth and kindness by the staff.My server, Emy, was especially friendly and attentive throughout the meal, making sure everything was perfect.For dessert, I tried their famous pizookie, and it did not disappoint! The warm, gooey cookie topped with ice cream was absolutely delicious and the perfect way to end my meal. What's more, the pizookie was only $5, which was a pleasant surprise.
Went there for lunch my daughters were looking forward the pizzookie ?)Everything was delicious not just the dessertEmy helped us out, she is the best, always friendly and happy.If you get to go there you will now who she is: she always wears cute bows ??
The atmosphere was quite loud and bustling. It took over 40 minutes for our food to arrive, and unfortunately, they were out of several items we had ordered. On a positive note, our server was friendly and quick to refill our drinks. Book a table now
I had the best time. My food was delicious and didn’t have to wait long. Server Madilyn was very friendly and attentive, would come back again. I loved the cinnamon pizookie.
I had lunch at BJ's Restaurant today, our server Emy was attentive and friendly. The highlight was definitely the $5 pizookie dessert, which was absolutely delicious
They canceled my delivery order at the last minute without any apparent reason. When I tried to call for an explanation, the line simply hung up on me.
Emy is absolutely fantastic! We visit every Friday, and she always makes our experience special. She's incredibly kind. Thank you! Book a table now
Rylie C. was such a great server! She was so attentive and had a great personality. I definitely will be returning!
Food is great and server, Emmy , is the best server that I have ever had.
Dishes
Book a table now
West Covina
Categories
-
Bars, Sports Bars
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Ice Cream
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American
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Brewery
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Pizza
Amenities
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Attentive Servers
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Manager Oversight
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Pizookie Dessert
- Table reservation
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Beverage Refills
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Takeout Service
- Reservation
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