I worked for Bob Evans for a few years in my late teens and I always love the food I couldn't wait for lunch time everything was always delicious for some reason there's always something off this is the second time that I've gotten off of work and just wanted breakfast and decided to go to Bob Evans and the same location I went the first time and they forgot the bacon this time the potatoes weren't done and I just wish that they would put a little more pride and quality into what they're sending out the door cuz Bob Evans is historic for breakfast when I think about breakfast I think about Bob Evans and I just don't want them to lose their zest bring us back that great meal that we used to b...
Unfortunately, we did not have a very good experience. Despite there only being one other set of guests ahead of us, we waited a while for seating, quite a long time for service, a very long time for food, and no refills or drinks until our meal was finished. The location was out of fruit and several sauces, therefore unable to serve several menu items.I understand there is a labor shortage and issues with supply chain. Our service issues did not seem to be related to either as others around us, who arrived after us, were served quickly and received refills, etc. Supply chain might explain the lack of some products.
I placed an online order for pick-up at 11:15. When I arrived, I found out they were out of biscuits, which was part of my order. The manager spoke to me and explained that they were short-staffed and had been overwhelmed with online orders. She was very professional and genuinely seemed to care about my experience. I would give her a 5-star rating, but for the restaurant itself, I'll give it 4 stars, even though I had to wait. They handled the situation as best as they could, and the manager was fantastic.
I ordered the Slow roasted Turkey dinner. It looked good but it had gravy covering it. after very few bits I bit into something hard and chewy. I looked closer at the meat and found 2 more pieces that look like they had been sitting out for a few weeks. To look at it made me sick. I called the manager over; he gave us 20% off. I told him he shouldn 't be serving food that looked this gross. He said, It 's fine I 'd eat it. I told him here eat it. He said, I can 't it 's on your plate. Then he walked a way.
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Food is reliably good. I ordered my food for a timed picked up. It was ready, I suspect it had been sitting there for awhile (fries were cold).There was no dressing for the salad. No straws for the drinks. I ordered Pepsi. It might be Cherry Pepsi but it’s definitely not straight upPepsi. 2 clearly individual orders but only one set of utensils. I went back in and got everything, except the straws. I didn’t notice those were missing until I arrived at my destination to eat.
I dine here every week, and it's typically a great experience. However, during my last visit, things didn't go as smoothly. My entire order was incorrect, and I didn’t notice until I got home. I called the restaurant to let them know, but they asked me to bring everything back for a refund. I was too far away to do that and explained my situation, but the person I spoke with didn’t seem to care much.
The service and prices were excellent, the waitress was fantastic, and the food was spot on—it truly satisfied my cravings! They even cooked my steak exactly how I like it. A big shout out to the chef!
Staff arguing. Waited for 25 minutes at a non busy time. Manager conducting improper coaching and talk out loud. I'd recommend higher up do some investigating into this. Thanks.
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Absolutely terrible service was not busy and waited 10 min and nobody ever came to the table, so left to eat elsewhere!
Just picked up sausage gravy and biscuit. They are watering down the sausage gravy, not recommended. Jo flavor
Farmhouse Hand-Breaded Fried Chicken Sandwich
Honey Butter Chicken And Biscuit Family Meal
Family Size Bob Evans Wildfire Chicken Salad
Homestyle Fried Chicken Tender Family Meal
Family Size Cranberry Pecan Chicken Salad
Slow-Roasted Turkey Dressing Family Meal
Family Size Bob Evans Signature Coleslaw
Family Size Farmhouse Garden Side Salad
Hand-Breaded Fried Chicken Family Meal
Family Size Hearty Beef Vegetable Soup
