Burger King - Table reservation

I recently visited this restaurant to pick up a takeaway order. Upon arrival, I noticed markings on the floor indicating where customers should stand. I followed these markings as did the other patrons in line ahead of me. However, when the person in front of me moved to a different marking, I inadvertently took her place. When it was her turn to be served, I moved to the marking she had vacated near the right side door. At that point, I was rudely told by an assistant named starting with A and ending with T to move back to my original spot, despite others before me also standing in the same spot. When I questioned this inconsistency, I was embarrassed as other customers in line watched. I f...

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Due to work commitments I have unfortunately visited Burger King in Gravesend Kent a number of times. Like most BK restaurants it’s a franchise outlet. The thing that lets this restaurant down is the staff. They seem to have no idea, I could bang on about good customer service to retain customers, to have customers return to your restaurant. But not this one. I have recently challenged staff concerning BK own policy. They have no idea of it’s own products. It feels like take you money and if we get your order right well that’s a bonus. BK smell the roses, your losing customers, but most of all your losing money. As for Gravesend Kent, people don’t bother. Terrible service, orders wrong!!!!

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rowdy group of teenagers came into not eating, but for one of them to use the toilets. very loud screaming at employees and customers. very rude.

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the personal is always beautiful and friendly, even with the terrible customer that they serve daily.

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good, it was a big sandwich! delicious and koks and chips very nice!

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