Burger King

Burger King - Table reservation

1611 N 18th St, 97477, Springfield, United States Reservation
3.3 /5
3110 Reviews

"Every time I visit this Burger King location to order a large fries, they seriously underfill the container."

Details

Phone: +15417268911

Address: 1611 N 18th St, 97477, Springfield, United States

Reservation, Booking

City: Springfield

Website: https://burgerking.com/store-locator/store/restaurant_1652

Opening hours

Unfortunately, the opening hours are not available at the moment.

Statistics

Dishes: 10

Categories: 5

Reviews: 3110


Address

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Reviews

Tim

1/5

Like most of my visits to this Burger King, the experience was disappointing. I ordered two Whoppers without mayo. When I received my order, I double-checked with the woman at the window if they were indeed mayo-free. She said yes, though she looked uncertain. After driving to the parking lot, I found mayo on both sandwiches. I returned to the line to report the mistake and asked for the order to be remade. I also requested that my fries and onion rings, which were now cold, be replaced with hot ones. Two mayo-free Whoppers were brought out, but no hot fries or onion rings. The same clerk who got the mayo wrong assumed I wanted the cold sides and made no offer to remake them. I paid over $26...

Zorro

5/5

I had a fantastic experience at Burger King, thanks to Gary, who handled a customer issue with impressive professionalism. He took charge of the situation promptly and demonstrated exceptional customer service skills. His attentiveness to the customer's needs was remarkable, and other staff members could certainly learn from his approach to ensuring customer satisfaction. My food was prepared just right, and the friendly service made it even better. I highly recommend Burger King for their great deals and unique flame-broiled flavor that truly distinguishes them from other fast-food chains. Don't mind the pinky in the photo; it's there to keep the grill employees safe. Check out their menu a...

Sarah

3/5

I went to Burger King for lunch, but they were closed for some unclear reason. My husband called to ask when the lobby would reopen, and he was met with a rude response saying it would reopen when they get more staff. It only takes one person to run the cash register, so I don't understand why the lobby can't be open. Being rude to customers who are simply asking a question is unacceptable. Now there are two Burger King locations in the city that I won’t visit. I’m not sure what’s going on with this company, but it seems they need to get their act together—first racism, now poor customer service. Most likely, I will never go to a Burger King again, no matter the location.

kelly

1/5

The service was incredibly slow, and my burger was disappointing. It was dry and overloaded with mustard. If Burger King wants to satisfy their customers, they should prepare food with the same care they would for themselves or their families. Treating employees better might also help with staffing issues. Very disappointing experience. Book a table now

Christy

5/5

I absolutely love this Burger King! The team consistently goes above and beyond to make sure our orders are just right. There was a time when a mistake happened, but with just one phone call, they fixed it right away. A few months back, they even assisted us in redeeming an online gift card. The staff here is truly exceptional!

Aglae

5/5

The food is consistently great, and they always get our order right. However, it's by far the dirtiest restaurant I've ever visited, as it's often unclean. On the positive side, the staff is attentive and truly helpful.

iLL

5/5

The best burgers and fries around. Give the Whopper or a double cheeseburger a try—you won’t be let down. The fries are better than the competition as well. Friendly, hardworking staff. I’ll definitely be coming back.

Ronnie

5/5

The drive-thru service at Burger King was somewhat slow, but the food from their menu arrived hot, fresh, and tasty. Book a table now

McKenzie

1/5

Every time I visit this Burger King location to order a large fries, they seriously underfill the container.


Dishes

Chicken, Apple Cranberry Garden Fresh Salad
Chicken, Apple Cranberry Garden Fresh Salad

Fruit Topped Maple Flavored Quaker Oatmeal
Fruit Topped Maple Flavored Quaker Oatmeal

M&Ms Brand Minis Chocolate Candies Sundae
M&Ms Brand Minis Chocolate Candies Sundae

Original Maple Flavored Quaker Oatmeal
Original Maple Flavored Quaker Oatmeal

Chicken Tenders Kids Meal (6 Piece)
Chicken Tenders Kids Meal (6 Piece)

Chicken Tenders Kids Meal (4 Piece)
Chicken Tenders Kids Meal (4 Piece)

Chicken Caesar Garden Fresh Salad
Chicken Caesar Garden Fresh Salad

Honey Mustard Crispy Chicken Wrap
Honey Mustard Crispy Chicken Wrap

Bacon Cheddar Bk Toppers Burger
Bacon Cheddar Bk Toppers Burger

Mushroom Swiss Bk Toppers Burger
Mushroom Swiss Bk Toppers Burger