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"got my fries and drink for my meal but not my"
Phone: +15029556653
Address: Conestoga Parkway, Shepherdsville, 40165, United States Of America, Buffalo Run Road, Shepherdsville
City: Buffalo Run Road, Shepherdsville
Website: https://burgerking.com/store-locator/store/restaurant_10541
Monday: 06:00 -24:00
Tuesday: 06:00 -24:00
Wednesday: 06:00 -24:00
Thursday: 06:00 -24:00
Friday: 06:00 -24:00
Saturday: 06:00 -24:00
Sunday: 07:00 -24:00
Dishes: 2
Amenities: 1
Categories: 4
Reviews: 50
If I could give this place 0 stars, I would. Awful customer service, the place stinks, the food was cold and terrible, the employees were disgusting themselves.I tried to be nice about an order mistake on their end, only to be basically yelled at. The issue was not rectified even though it was a mistake on their end. I had to pay for it. Once we finally got our food, we were stared at the entire time we ate.When we went to leave, i spoke directly to the one staring at us the whole time and said “if you have time to lean, you have time to clean. This place is grimey.” I was then told that they were going to call the police. LOL.In all my years of customer service I’ve never seen any employees...
I just have to brag on this location. My kids are younger so when they have to go they have to go!. Usually the lobby is clean at most locations so that's kind of expected. But everything here is clean including the bathrooms. I was super surprised. Last thing I like doing is taking my kids in a gross bathroom to sit on nasty toilets. This place is completely on point with their cleanliness. Thank you for doing such a great job ? ?.
Don't plan on eating here after 10pm. The dining room was locked and closed. No hours posted on the door and hours posted online just says open to midnight. Can't rate the food since I couldn't eat.
9pm and they make walk up customers that want to sit and enjoy a meak order thru the drive thru and wait on the street for thier order. Bk is effd if this is how thier company is run.
