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"It would be more fitting to name it "DIARRHEA KING." The staff shows a complete lack of care for the establishment, the food, or the quality of service. It's anyone's guess if..."
Phone: +17085323696
Address: 18301 S Harlem Ave, 60477, Tinley Park, US, United States
Reservation, Booking
City: Tinley Park
Website: https://burgerking.com/store-locator/store/restaurant_4836
Monday: 06:00-23:00
Tuesday: 06:00-23:00
Wednesday: 06:00-23:00
Thursday: 06:00-23:00
Friday: 06:00-23:00
Saturday: 06:00-23:00
Sunday: 06:00-00:00
Dishes: 10
Categories: 5
Reviews: 1616
This review focuses more on the three gentlemen working the afternoon shift. When my wife and I arrived at this restaurant, it appeared to be closed—not only was there a lack of cars in the parking lot, but the overall vibe was quiet as well. After placing our order and pulling up to the window, we had a conversation with the first guy, who shared that none of them had cars and that they actually Ubered to and from work. In a time when many young people are opting to stay home rather than take fast food jobs, these individuals are making the effort to pay for rides so they can earn a living. I admire their determination and work ethic. Let’s show our support and encourage these three hardwor...
I waited a while on the drive thru before anyone asked what I wanted to order then the guy that took my order looks like he was having a bad day I was asking him a couple questions and he was giving me attitude and beside that I asked my sandwiches to be made fresh and they were warm and dry I also asked for cheese sticks and they gave me some type of cheese balls that were cold from the inside. The worst experience and the worst customer service..
Sat in the drive-through for almost 10 minutes just now at the speaker nobody would take my order there were no other cars in the drive-through or guests in the lobby. I pulled up to the drive-through window and there are three teenagers mingling amongst each other. If the burger king was an actual king I’m pretty sure he would’ve fed these kids to some lions ? I have seen the movie gladiator I know how the real world works.
If I could give zero stars, I would! I tried to drive through at 9:30 a.m., as the sign indicated that the drive-thru was open until 12 a.m. I waited at the intercom for 10 minutes, honking my horn, and then went to the window. I asked a young man inside if they were open, and he said yes. I drove back to place my order, but no one responded. I will never return to this Burger King! Book a table now
On Thursday June 2, 22 I came to this Burger King because Wendy's had a food delivery so the line was extremely long. Once I reach the window Gema Marquez, was very apologetic and courteous. My order was hot and both Miss Marquez on register and the cook Nicolas Figueroa were short staff. service impeccable. Kudos to this duo outstanding customer satisfaction.
This place was super short staffed when I went today with only one person working for a while a black guy with white glasses wearing a blue and white hoodie he must’ve been the manager and I’ll say he definitely earned the manager role if so for handling customers all on his own. Exceptional service from that man. Shame on them for being short staffed though.
Their is a new night shift manager Marcus and he really went above and beyond with my huge order. I was ok to leave with a little error but he said he would fix it with no problem on this busy Saturday. His Customer service is above and beyond. Thank you!
I know this place often receives a lot of negative reviews, and I have contributed to that. However, today I had an excellent experience during lunch. They accommodated my special sandwich order perfectly! Book a table now
My 87-year-old dad was really craving a chocolate shake. He just got out of the hospital, where he spent both his birthday and Christmas... what a letdown! So, I decided to take him to this Burger King.
It would be more fitting to name it "DIARRHEA KING." The staff shows a complete lack of care for the establishment, the food, or the quality of service. It's anyone's guess if...
