On my recent visit, I forgot to request jalapeños on my sandwich. When I politely asked the manager, who was the last person in line to take orders, if I could add them, he informed me that there would be a 50-cent charge. I was okay with that—the issue wasn’t the fee itself, but rather his attitude. Instead of being friendly, he became defensive and started going off on a tangent about it, even though I had done nothing to warrant his rudeness.
I can understand that he might feel the need to be tough with his staff, who can be quite immature and sometimes gossip about customers for no reason. However, I miss the previous staff; they were much more professional. While I recognize that they...
We eat at this place every time we go to the mall. We get the gourmet French fries that come with cheese and bacon every time. Today though, they put just a little bit of cheese in a corner and when I’ve asked them to ad more since they’re not cheap, they told me there will be a $1.60 more to do that. And while I’m telling the guy that it’s not wright what they’re doing since we’re paying more for the fries with cheese, a young kid comes over with the same request, same order, more cheese. And they also tell him he needs to pay more. The food is very good but I can’t stand for this type of greed. Therefore, I won’t be back. I’m paying too much for what’s being offered. If I’m paying a “gourm...
I work at the mall and we get a discount when we buy food here, so I always take advantage of it. Today, I asked to use my discount again, and the cashier applied it without any issue. However, another employee came over and said something to her, and suddenly, when I was about to pay, she removed the discount. If you need to charge full price, just say so! It’s rude to say “yes, we have a discount” and then take it away. This was very disappointing.
The Manager was very rude !!! The sandwich was dry , and when I told him in a professional manner he got very loud with me , and another customer in line was getting involved too.He was the manager , when I askedHim to please speak in English , The customer who got involved for no reason was acting like she wanted to fight and she was being very out of line .
Book a table now
I’m selling 4 GA Floor Coco Jones Tickets for tomorrow show September 06th at Irving Plaza New York, NY. If anyone interested in buying please send me a message ASAP unfortunately we cannot attach anymore. Willing to transfer them via Ticketmaster
They don’t answer their phone and won’t inform you that their system is down. So if you’re at work, you might end up canceling your order thinking you can get some Charley’s.
I ordered a steak at the hip store and got chicken .I paid for steak not happy also I called them 3 times and they never picked up the
Hardly no meat .cheese is extra for fries and mine barley had a drop on emmmm and they charge for a refill on the drinks
Book a table now
These guys were literally being rude and making fun of customers for asking questions.
The chicken philly was very bland had no flavor. Very
