Chicken Shack - Table reservation

I recently had the pleasure of visiting Chicken Shack Westland, and I must say, it left me absolutely speechless! This hidden gem is a must-visit for burger enthusiasts and chicken wing aficionados alike.Let's start with the burgers. Chicken Shack Westland has truly mastered the art of creating a mouthwatering burger experience. The patties were juicy, perfectly cooked, and packed with flavor. Each bite was a symphony of deliciousness, with the toppings adding just the right amount of freshness and texture. From the classic cheeseburger to the indulgent bacon and avocado creations, the burger menu offers a wide range of options to cater to every craving.And oh, the chicken wings! These wings...

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The service at this location is the worst I have ever had at any restaurant. There is no sense of urgency to get customers in and out. The lack of management there is horrendous. I was told 15 mins for my order when I placed my order over the phon. I arrived in 20 mins. My order should have been ready. When I finally got to the drive thru window after the 10 mins waiting in the drive through line, I was told the pizza on my order was not ready and to pull up. Thinking ok it should be out in a couple mins. So they proceeded to give me a drink that came with my pizza order. I was never asked what I wanted and was given a pop that we do not drink. I told the guy at the window that I was never a...

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The young lady that worked the drive-thru delivered very poor service. Unrepresentative of both Chicken-Shack and Little Caesars which are both long standing staples in the Michigan area. The franchisee must consider the character of the family employees that they hire. I simply order a cheese hot and ready when I proceeded to the pick-up window she had no clue what I was there for. I retold the young lady my order. She brings a pepperoni hot and ready. I explain that I ordered a cheese hot and ready. Her body language and expression was nasty. I told her if she didn’t want to give me the cheese pizza just refund my money. She refunded the money. I had to walk in to get the cheese pizza I or...

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I wish I could give a zero star because ordered food through drive through and waited over 30 minutes before I finally gave up and went inside and got a refund where the workers seemed like they couldn’t be botheeed by it they all were goofing around on there phones not working while there were five other people in lobby waiting it’s a shame because all of this I will never be back to chicken shack and I will be telling everyone I know to not go to this chicken shack I will be contacting corporate to tell them they need to do something about this store it’sPitiful how the store is ran

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Very friendly staff, nice atmosphere but the food was horrible. Greasy potatoes, bland chicken. Never again.Food: 1/5

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