The service was awful. I placed an online curbside pickup order and arrived to wait outside for a while. The order status indicated that someone was on their way to bring my order out, but after a long wait, I decided to go inside and let the cashier know I was still waiting. She checked and said there was no order under my name, even after I showed her my confirmation. I asked another cashier, and it turned out my order had been sitting on the counter the whole time. This reflects a serious lack of customer service and attention. Now my daughter's lunch break is over, all because they didn’t take the time to look.
Service was slow and mediocre. Frosted coffee tasted as if it were made with spoiled ice cream (I know the ingredients as I am a former Chick-fil-A worker myself). Drive-thru worker was very unenthusiastic, seemed as if she hated her job. My sauce request is either a hit or miss. This location is the closest to my job; however, I don’t think I will be returning anytime in the near future. I may have to stop by the Chick-fil-A closest to my home instead.Prices have gone up and quality has gone down. I’m so very disappointed.
Service is terrible. Placed an online curbside pickup order. I got there and Sat outside for a while, order status showed someone was on the way to bring order out. It took forever so I went inside and told cashier I was waiting on an order. She says there wasn't an order under my name showed her the confirmation she still said no order found. I asked other cashier and my order was right there sitting on the counter the whole time. Just a lack of customer service and customer care. Now my lunch is over.
This Chick-fil-A on Union Avenue really needs to improve. My salad didn't even have a whole filet in it. The staff were out of uniform, and I was missing essential condiments and cutlery. This isn't just a one-time issue; every time I've visited this location, there has been a problem. Overall, I'm giving the food a 3 out of 5.
Book a table now
This location has awesome service. The employees laugh with you as you’re waiting in the long line (that moves relatively quickly). Truly a pleasurable experience. Food was hot and fresh, fries were crispy. They were skimpy on the sauce. Didn’t give enough for 3 combo meals. I usually don’t have to ask for extra.
The food is consistently excellent—always hot and very fresh. This location tends to be busy, so expect a wait of over 20 minutes in the drive-thru, but it's definitely worth it. However, the service has declined quite a bit; it's not as friendly or welcoming as it used to be.
Chick fil A on union is fantabulous! Lol they are so fast and they provide service with care. I love this location so much. I generally go there at least once a week just for the people I meet there You won’t be disappointed!P.S. Forever a customer
Why can 't this location do better? Poor, snarky and incompetent service. Jesus Chicken is good but it ain 't people-be-a-smart-ass-and-still-buy-it good. This location is a hard pass.
Book a table now
Nasty!!! Serving old cold fries! They are hard as a brick. I won’t ever come back there! They wrong for this bs! It suppose to be chick fil a. Not MacDonalds!
The worse Chick-fil-A. Even when ordering curbside, the food is always cold and things are left out of the order. Ruined my lunch.
Sausage, Egg Cheese Biscuit
Seasonal Frosted Watermelon Mint Lemonade
Chick-Fil-A Grilled Chicken Club Sandwich
Sausage, Egg Cheese Muffin
Chick-Fil-A Chick-N-Strips
