As a service worker myself, I understand that being short-staffed can sometimes lead to delays, which is why I am usually patient in these situations. However, my experience at this restaurant tonight was just unacceptable. I placed an online order and waited longer than the estimated time for it to be ready. When I went to the To-Go spot and waited with my number, I ended up waiting an additional 20 minutes. I noticed other customers getting their orders promptly, so I decided to call the restaurant. They told me my order was ready and would be brought out immediately, but after waiting another ten minutes with no sign of my order, I saw other customers going in to get their orders themselv...
The food and service at the restaurant were excellent. However, when my mother fell on the elevated platform, not a single worker came to help, check on her, or even acknowledge her. It was two men from other parties who ended up assisting us, despite my mother having broken her hip. We were disappointed by the lack of response or assistance from Chili's during the incident.
The food was served at the perfect temperature and the service was outstanding. We dined in for lunch and the price per person ranged from $10 to $20. Both the food and service received a rating of 5, as did the atmosphere. Some recommended dishes include the Chips Salsa, Chicken Enchilada Soup, and Burger.
The egg rolls are consistently amazing. However, the cheeseburger was slightly undercooked halfway through. Overall, the food receives a rating of 3. The service and atmosphere both received a rating of 4.
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Check your to-go orders as this location regularly leaves out items from you order. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 4 Service: 3 Atmosphere: 3
This is a fantastic restaurant with delicious food! The manager, Bernie Page, puts in a lot of effort to make sure that everyone has a great dining experience.
The food and service were great but we had to wait 45 minutes for lunch to be seated and the place wasn't half full because they didn't have enough help
Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burger, Loaded Mashed Potatoes
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I went to this restaurant on a Monday at 7:30 a.m. and was told they wanted to close early. I would recommend avoiding this place!
They dont feed drivers. I wont be bringing a bus full of customers to a Chilis again. Staff was nice.
10 Oz. Classic Sirloin* With Grilled Avocado
6 Oz. Classic Sirloin* With Grilled Avocado
Black Bean Veggie Fajitas (With Avocado)
Boneless Buffalo Chicken Salad
Honey-Chipotle Full Order Ribs
Honey-Chipotle Half Order Ribs
Texas Dry Rub Full Order Ribs
Texas Dry Rub Half Order Ribs
Classic Nachos With Chicken
Chili’s Secret Sauce Burger
