This busy location in Short Pump is pretty nasty. The floors were covered in trash and food. They were out of several items, and there's a long wait. My friend had to clean our table when we got there, it was disgusting. I know there's a shortage of employees these days, but cleanliness should be a top priority no matter what. We saw one guy with a broom and dustpan, he picked up one table then went to the back. I would have left but I was meeting a party of 8 here, so I was basically caught between a rock and a hard place. (That's a curious idiom originating from Greek mythology from Homer's, The Odyssey. Anyway, I love Chipotle same good food (even though my order was a little off , but th...
Great location! It’s conveniently situated near many popular attractions and cinemas. Parking was a bit tight, as the lot was almost full. However, it wasn't very crowded during my visit, so there was minimal wait time and quick billing. We enjoyed the rice bowls with guacamole and sofritas, as well as the rice and beans with corn hot sauce salsa, among other items. Definitely worth the price. Overall, a good experience!
This is one of the worst Chipotle locations I've ever visited. When I requested extra ingredients, they charged me for them but didn't actually provide the extra. When I asked for more, the staff had an attitude. If I'm paying $18 for a bowl, I expect to get what I want in it. I won't be returning to this Chipotle again due to the terrible service.
I had a terrible experience with the service. I ordered double white rice, but they only gave me a small scoop. The person serving me, with the dyed hair and ice cream scoop, should not be working at Chipotle again. When I ask for double, I expect 2 or 3 scoops, not just 1.
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The carnitas bowl and guacamole were delicious, but I was let down by the portion sizes. While I understand that market conditions can result in either higher prices or smaller portions, it feels unfair to experience both at once. Prices haven't increased by 50%.
I arrived at 11 AM and found that no staff were on duty; everyone was simply sitting and eating. When I received my food, the chips were incredibly stale, likely from three days ago. I paid $40 for this subpar meal. Thanks, but I won’t be coming back.
The service was really disappointing! I requested sour cream on the side, and after I apologized, the server, a white woman, responded, "Oh, it’s okay; we deal with people like this every day." Excuse me, what?!
Everything tasted great, but my burrito was quite soupy. The pico de gallo wasn’t drained properly, and the fajitas could have been cooked a bit more. Other than that, it was a good meal.
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In my recent DoorDash order from Chipotle, I received very small portions. I recommend checking your order carefully before picking it up.
Never order Chipotle through a delivery service; they will always try to skimp on the portions.
