Avoid arriving 30 minutes before closing, as you'll be asked to leave and forced to take your order to go. It seems they were ready to close, even though we planned to stay past their posted closing time. The gentleman at the counter attempted to assist us, but he was overridden by the woman working the drive-thru. I would mention their names, but no one had name tags. It's unfortunate because this Dairy Queen has a great location for anyone attending events at Pelham High, like games and concerts. However, we won't be returning.
Dairy Queen Grill Chill
2258 Pelham Pkwy, United States Reservation"A good experience here. I don't care about her burgers. Customer service was good."
Details
Phone: +12057338075
Address: 2258 Pelham Pkwy, United States
Reservation, Booking
City: Pelham
Website: http://www.fourteenfoods.com/?y_source=1_ODk5NzUwNy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Opening hours
Monday: 10:30 -22:00
Tuesday: 10:30 -22:00
Wednesday: 10:30 -22:00
Thursday: 10:30 -22:00
Friday: 10:30 -22:00
Saturday: 10:30 -22:00
Sunday: 10:30 -22:00
Statistics
Dishes: 7
Categories: 5
Reviews: 1692
Address
Reviews
I have never in my life left a drive-through without getting to the window until coming here. Asked if they still had the Orange Julius (Had no clue it was discontinued, And it would have been fine if I was just told that) Worker: Do What? I politely repeated the question Worker yells* : BRUH WHAT? I said Nevermind Then heard an Obnoxious, and condescending laugh. I left the line. I Will NEVER go back. Also, the Menu Prices are all significantly higher than on their website. It takes nothing to be nice.
I really wish this place were better since it's the closest restaurant to my home. It used to be much better about seven years ago. I hope the quality at this Dairy Queen can improve, or it might end up shutting down. The staff isn't very polite, and the food quality is lacking. I know it's a fast food restaurant and not a fine dining establishment, but it has really declined over the years.
I really wish that would be better because it is the closest to my house. You're better than 7 years ago? I hope this DQs quality can turn around or otherwise? The staff is not very polite, the quality of the food is bad. I understand it's a fast food restaurant and not fantasies gourmet, but it just went downhill over the years?. Book a table now
I ordered a banana split, but the banana was rotten, which was quite unpleasant. The ice cream was decent once I removed the banana, but overall, it wasn't worth the $6 I paid.
VERY VERY VERY Slow. Decent service even though you could tell they love to work there. Pay your employees better and give them better training
Very slow. A decent service, although you can say that they like to work there. Pay your employees better and give them better training
Closed 1 hour 30 minutes before they should. The Homewood site has done this in recent times? They're gone. Book a table now
Decent experience here. I just don?t care for their burgers but that?s just me. Customer service was good.
A good experience here. I don't care about her burgers. Customer service was good.
Dishes
Book a table now
Categories
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Delivery Services
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North American
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Fast Food
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American
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Grill
Amenities
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Good For Groups
- Table reservation
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Outdoor Seating
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Drive-through
- Reservation
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