At first, my drink was made incorrectly. When I returned to the restaurant, the young woman at the window was unfriendly and even used inappropriate language towards us. When I called to speak to a manager, I suspect she answered the phone and claimed that no manager was available that day. I visit this location nearly every day for coffee, and I believe it's essential for the staff to have a good grasp of basic customer service skills.
Dunkin' - Table reservation
2033 N. Mannheim Rd, Melrose Park I-60160, United States Reservation"The chicken and roasted red pepper wrap was delicious!"
Details
Phone: +17083441390
Address: 2033 N. Mannheim Rd, Melrose Park I-60160, United States
Reservation, Booking
City: Melrose Park
Opening hours
Monday: 04:00 -22:00
Tuesday: 04:00 -22:00
Wednesday: 04:00 -22:00
Thursday: 04:00 -22:00
Friday: 04:00 -22:00
Saturday: 04:00 -22:00
Sunday: 04:00 -22:00
Statistics
Dishes: 3
Categories: 5
Reviews: 1471
Address
Reviews
The service at this place is quite frustrating. We requested light ice in our iced coffees, yet they charged us extra, claiming it was for the additional coffee. We ended up paying $7.88 for two medium iced coffees, even after a discount on one for $2.22. The staff were also very rude. I wouldn't even recommend this place to my mother-in-law.
I go to this coffee shop every day! However, I think they should offer better training for their staff. The quality of the drinks can vary quite a bit depending on who prepares them, which can be frustrating. That being said, the espresso drinks are consistently outstanding!
I was delighted to find a place where I could sit at a table, enjoy my coffee, and indulge in a tasty donut! They upheld excellent health standards throughout the pandemic. Well done! Book a table now
The staff left a lovely note on my cup, which was nice. *sarcasm* If you're in the mood for donuts that are as stale as your grandmother's fruitcake, this is the place for you.
It's located in a great area, easily accessible from the western suburbs of Illinois via Route 290. If you're in a rush, you can just grab your food and go.
Great coffee with fast services and friendly staff. My coffee tasted perfectly and a new kiosk Self-assist register machine that works very well!
Terrible service. The staff was quite disrespectful. I wouldn't recommend wasting your time or money at this DD location. Book a table now
Mo is awesome!! Service is the best when his there always super kind and friendly.
The chicken and roasted red pepper wrap was delicious!
Dishes
Book a table now
Categories
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Donut Shop, Coffee Shop
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American
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Chicken
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Coffee
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Drinks
Amenities
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Donuts (sometimes)
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Indoor Seating
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Mastercard
- Table reservation
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Drive Thru
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Promotions
- Reservation
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