"Ordered a 5 piece chicken tender box. Was supposed to come with two honey mustard dipping sauces. When my order arrived, there was no sauce. Very disappointed"
Phone: +18476784220
Address: 3141 Mannheim Rd, 60131, Franklin Park, US, United States
Reservation, Booking
City: Franklin Park
Website: https://www.kfc.com
Monday: 10:30 -22:00
Tuesday: 10:30 -22:00
Wednesday: 10:30 -22:00
Thursday: 10:30 -22:00
Friday: 10:30 -22:30
Saturday: 10:30 -22:30
Sunday: 10:30 -22:00
Dishes: 10
Categories: 5
Reviews: 3526
Every time I return to this place, I end up feeling disappointed. I know it's my own fault; if I don't check my order before leaving, it's almost always incorrect. Yesterday's issue was that they ran out of chicken—how surprising! They offered me crispy chicken instead, and I agreed. Later, they came back and asked if I would accept dark meat since they didn’t have enough white meat to complete the two dinners. I politely declined and decided to go to Wendy's instead.
I truly enjoy this restaurant, but it can be frustrating when it closes unexpectedly due to the managers’ decisions. What about customers who want to dine here but don’t use food delivery apps like GrubHub or DoorDash? Please consider the needs and preferences of all customers, not just your own! That said, I always find myself coming back.
I paid for the 16-part family meal. last time they gave me 2 big buckets with 8 big chickens each. today I went there hoping that I would get the same and they gave me an imer with 6 big chicken pieces up and the rest were tiny drumsticks on the bottom.
Worst customer service. 45 min for an order and this was for all chicken..what a joke!! Isn't KFC supposed to have chicken ready? At least some they stated they had none ready.Definitely need to contact corporate. And never to return here. Book a table now
They upgraded the interior. The place looks very nice. The bathrooms were big and clean. The staff very friendly and accommodating. I miss the grilled chicken option though. Other than that, I don't have anything negative to say about it.
I make a special trip for this KFC because the staff is wonderful. I've been really impressed with the service during my recent visits. The food is delicious and served hot, and the employees are friendly. What more could you ask for?
I like kfc for their good and tasty chicken meals and their many page options. I especially like their marching potatoes and gravy because it tastes really good. great customer service and good food. Go on!
I come out of my way for this KFC. Really nice workers. I was really impressed with my service the last couple of times I have come here. Food is nice and hot, friendly workers. What more could you ask for? Book a table now
andrew was pleasant and has the order right does not seem so much, but it is important that no one wants to come home with the wrong objects... thank you. andrew, you're great!
Ordered a 5 piece chicken tender box. Was supposed to come with two honey mustard dipping sauces. When my order arrived, there was no sauce. Very disappointed
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Reservation, Sandwiches, Catering, Casual, Pizza, Bars
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Reservation, Delivery Services, Bar-lounge, American, Vegan, Beer
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Reservation, Fast Food, American, Burgers, Pizza, Greek
"this is undoubtedly a hidden gem. the food is made with love and overall truly a good experience."
