"Messed up my order and the lady at the drive thru window was"
Phone: +16269128111,+16263303482,+16269132928,+1626965811
Address: Colima Road, Hacienda Heights, 90604, United States Of America
Reservation, Booking
City: Hacienda Heights
Website: https://restaurants.elpolloloco.com/ca/hacienda-heights/17182-colima-rd
Monday: 10:00 -22:00
Tuesday: 10:00 -22:00
Wednesday: 10:00 -22:00
Thursday: 10:00 -22:00
Friday: 10:00 -22:00
Saturday: 10:00 -22:00
Sunday: 11:00 -21:30
Dishes: 1
Categories: 4
Reviews: 185
Today around at night in this crazy chicken location they gave me a cold and dry chicken I realized it was a shame I got home they have 0 in service and I am a consumer of this business for more than 8 years try to maintain a quality as well as you raised. the prices I am writing to the manager of this location
I ordered my food and my avocado was brown, I had asked for red and green salsa and ended up getting just green and I ended up getting food poisoning and getting really sick from their food I don’t recommend coming here the service sucked and so did the food it’s self.
The staff here are incredibly kind. They are great listeners, patient, and work efficiently. Tristan, the manager, really goes the extra mile. The property is well-maintained, both inside and outside, which makes you feel comfortable as soon as you walk in.
Pollo Loco, it's Pollo Loco and they adhere to their menu, and because that , it's always guaranteed, no surprises. If you liked it the first time, you will like it the 2nd, the 3rd, 4th and always.Prices are affordable even for a big family.Enjoy Book a table now
I enjoy visiting this restaurant because it has a warm atmosphere and I've never had any problems with my orders. My favorite dishes are the grande avocado bowl and the double chicken bowl! Thank you for your excellent service, Pollo Loco!
Food was cold, and sloppy, when I asked about why the food was under cooked, I was told that's how it comes... no effort was made to make it right! Just a blank stare, and some negative attitude! I won't be back : ever :
I’ve been coming to this location for a while now and they have the best customer service plus it’s very fast as well. I always get the double chicken tostada or their new birria burrito box, it’s the BEST!
I had a really disappointing experience with the service. The drive-thru staff were quite rude, and whenever I order through Uber Eats, my salsa is always missing, even though it's listed on the receipt. Book a table now
This El Pollo Loco is solid. I have eaten here a couple of times, in person and to-go. No complaints.
Messed up my order and the lady at the drive thru window was
15628 Gale Ave, Hacienda Heights I-91745-1516, United States
Reservation, Breakfast, American, Burgers, Chicken, Lunch
"Food was delivered on time, the food was nice and warm too."
17615 Castleton St, City Of Industry, United States Of America, 91748
Reservation, Delivery Services, North American, American, Canadian, Pizza
"Bryan was an excellent server, and we had a wonderful experience!"
865 N Hacienda Blvd, La Puente I-91744, United States
Reservation, Fast Food, Breakfast, American, Kitchen, Lunch
"Delicious louisiana style chicken can't get enough of it. Biscuits are good with mashed potatoes. ?"
2020 S Hacienda Blvd, Hacienda Heights I-91745-4265, United States
Reservation, Vegetarian, Fast Food, Seafood, Asiatic, Asian
"The noodles are pressed by a machine and the fillings are uncooked and undercooked."
2020 S Hacienda Blvd, Hacienda Heights I-91745-4265, United States
Reservation, Taiwanese, Asiatic, Chinese, Asian, Lunch
"Had us waiting for while to take our order they kept sitting people down and taking there order so I felt discriminated since we where the only hispanic people there."
