Frankie Benny's - Table reservation

Came to Frankie and Benny’s on Thursday evening with a friend. There was only 3 other tables in the entire restaurant and looking back it’s easy to see why! Signs on the tables suggested app service but when trying to use this and type in our table number, error message kept coming up saying there was no account open on our table. Waited another 10 minutes for someone to acknowledge us and take our drinks order. After eventually ordering food, we waited around 10 minutes for starters. My friend said her potato skins tasted frozen and weren’t very nice, and my crispy squid was a soggy mess. For mains, my friend had chicken parmagiana which she said the pasta was bland and chicken was cold in...

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I met a friend for lunch at this branch for the first time. It used to be one of my favorite restaurants, but unfortunately, I will not be returning. I have a gluten-free diet, and the menu options for gluten-free choices were limited. There was only one gluten-free starter available, which was delicious, but the disappointment came with the main course. I had ordered the Bolognese with gluten-free pasta, but when it arrived, it looked unappetizing and tasted like a pot noodle. The pasta was undercooked and the meat tasted like it came from a can. The high price tag for what seemed like an undercooked, ready-made meal was not worth it. The only positive aspect of the experience was the frien...

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Staff nice and friendly. Helpful and polite. They asked if anyone at our table had any allergies which was nice for them to check. Drinks were over priced, but that seams to be norm for restaurants these days. I had the Loaded potato skins to start which were nice and tasty. My main was the black and blue burger, the taste was there but the portion size wasn’t. Our whole table left the restaurant needing more food. For 3 drinks, 3 starters and the 3 mains to come in at £75.00 for what we got was expensive. Since the Covid pandemic they seamed to have the kept prices similar but now using cheaper ingredients and smaller quantities of the meals.

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My husband and I stopped by for lunch today and we were extremely pleased! The atmosphere was nice and tranquil, the staff was very polite and efficient, and the food was delicious. They even helped me with some hot water to warm up my 7-month-old son's bottle (some places don't offer this service... who knew?) We will definitely be returning on our next trip to Leicester.

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Lovely friendly staff and good service. Excellent choice for vegans for main and dessert! Felt a relaxed and unhurried atmosphere

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