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"This restaurant has the absolute best mother and daughter team working late nights. They are like an IHop dream team, providing friendly and fast service. I highly recommend this location."
Phone: (+1)4045084480
Address: 5170 Memorial Dr, 30083, Stone Mountain, US, United States
City: Stone Mountain
Website: http://www.ihop.com
Dishes: 100
Amenities: 4
Categories: 5
Reviews: 12099
My experience at this restaurant was really awful! It was nearly empty, yet the service was still slow. The waitress took so long to bring our drinks (all water) that another waitress had to take our order when the first one finally came with our drinks. When the food was brought to our table, the waiter spilled syrup on it and then sprayed cleaning solution after putting the food down. We were not checked on or offered refills for our drinks. When we were ready to leave, it took almost 15 minutes for the waitress to bring the bill. I do not recommend dining here!
I saw the manager make a young waitress cry after verbally assaulting a customer and her. I had to comfort the waitress with a hug. I felt sorry for them and would not want to work in such a hostile environment. I will not be returning to this restaurant, as I fear the manager may lose his temper with me as well.
I have noticed a great improvement at IHOP recently. As a regular customer, I am pleased to see positive changes at this location. The employees are looking sharp, the service is improved, the food is hot and delicious. I will definitely be coming back soon.
It has been about 35 minutes since I had to place an order for the omelette and pancake combo at this 24-hour restaurant with a closed dining room. The extended waiting time and bad service have been a total letdown.
This restaurant has the absolute best mother and daughter team working late nights. They are like an IHop dream team, providing friendly and fast service. I highly recommend this location.
