I went there to get two subs. I am allergic to onions and always make sure the individual making my food knows it. I was watching the guy making the subs and he did not change his gloves nor wipe down his work area. I said to the cashier several times I was allergic to onions and the guy making the sub heard me. I finally asked him to please change his gloves, which he took offense to. He told me he did not have to since he had not TOUCHED any onions. After a short exchange of hi saying he did not need to and I asking him to, I gave up. He finally did very angrily and threw the gloves in the trash.I left and went to Jersey Mikes who treated me with respect, and upon hearing about my allergy,...
I usually love JJ and never had complaints, but today I am very upset! I ordered by web at 11:30 am, the order was for delivery at 11:40 but my order was not delivered until 12:15 pm. This is very regrettable because it is known? Fast delivery?! When I received my order, the bread was soggy and my order was not as I wanted. Imagine it is ready and 11:40 and not with up to 12:15- this is definitely soggy sandwich! When I expressed my dissatisfaction, I spoke to the manager John- he never apologized and not even the decision for my sandwich to return. I had to take time out of my day to correct something so simple. My remake was hurried and not done right yet. It was very sad that this was not...
Although I'm currently out of town, I have visited this restaurant several times and have consistently found it disappointing. Each time, I've requested extra toppings such as guacamole, lettuce, and cucumbers on my sandwich, but it always ends up lacking in flavor and variety. I feel like I'm not getting my money's worth.
The worst customer service. I will not be going back to this location. Recommendation- if the drive is not functioning, notify the customers instead of letting the cars line up. Drive around to the window and the tall man in the glasses acted like I was invisible. He gave me attitude when I asked if they were open.
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They were out of capicola for the Italian sandwiches and only offered salami as a replacement, despite the sandwich already containing salami. They attempted to charge me for a salami sandwich instead. I wasn’t allowed to substitute ham. The staff was unfriendly and gave the impression they didn’t want my business.
The worst customer service. I will not be going back to this location. Recommendation- if the drive is not functioning, notify the customers instead of letting the cars line up. Drive around to the window and the tall man in the glasses acted like I was invisible. He gave me attitude when I asked if they were open.
This place is very inconsistent in portion sizes. One day you will get a the sandwich you expect, and other days you will get a sandwich with one piece of meat and barely any toppings. This place is not really worth money you pay for it, and the customer service is lacking.
I’m not from this area, but whenever I’ve visited Jimmy John’s while in town, I’ve been disappointed. I always ask for extra toppings like guacamole, lettuce, and cucumbers, yet this time my sandwich was very flat, making me question what I actually paid for.
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I had a fantastic experience at this restaurant! The bread was absolutely delicious, and I really loved it. However, I was a bit disappointed that there were no hot sandwiches available on the menu.
Fantastic ambiance. Delicious food. This will definitely be our new go-to spot.
