Much of our food was overcooked, they actually served burned fish tacos to one of us. The replacements they sent out were only a little better. My wife and I had the shrimp sampler and everything but the bacon-wrapped shrimp was overcooked. Service was poor but I don't blame the waiter-we were a party of nine and she seemed to be new. They seemed to be understaffed like so many restaurants but they never cleared dishes during the meal, by the end there wasn't room to put down a dessert so we just took it home. This was a Saturday night and there didn't seem to be anyone in charge, certainly nobody checking the food coming out of the kitchen. I know times are tough but they need to pick up th...
My wife and I had the fish and shrimp dinner $19.99) that was majorly overcooked. In fact I would venture to say it was overcooked food that had been salvaged by microwave heating. We did not complain because we were having dinner with a friend who had recently been widowed and we did not want to cause a fuss and upset her even more. The wait staff were good and we have no complaints regarding their friendliness and attentiveness. We will never patronize Joe’s Crab Shack again, there a just too many way better restaurants to go to. Pity!
Bus boy(wish I knew name) went out of his way to prepare table for us by window in main room and turned down music for us. I have hearing aids. Very personable and accommodating young man. Savannah was our server. Pleasant and attentive to our requests. Had the best DRAFT Blue Moon. Never knew Draft available. Would come back just for a Blue Moon. OR 2..... It was our first visit and not our last!!! Thank you. Just one criticism. You should definitely find better fries or fry current ones longer. Soft and mushy.
Place is run down and dirty. Food was gross. There was a barnacle On a muscle we had. Food was not fresh at all. The staff did not care that our food was not fresh and there was a barnacle on our food. Someone needs to step in at this place and act like a manager. Will not be returning to this place. Bathrooms were dirty. Trash can was over flowing. I took pictures and trying to find where to email Joes Crab Shack. I wish I could put pictures to show everyone.
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Waited almost 15 minutes for host staff to come to stand. Ordered kids meals and appetizers first but adult meals came out first. Impossible to get drink refills. Ordered dessert and they didn’t brings silverware, said they were going to get it and never came back. Had to ask two additional servers for it before asking the manager who finally brought it.
We really had a great time the service was outstanding he was really great and the food some didn't like there's but most of us thank you for putting up with us and thank you for great service.
We ordered the bucket of crab which was like $70. Way overpriced a bucket came with corn and potatoes and of the bucket hat crab. That was the main disappointment
we had a reservation for 9:45 clock and they couldn't honor it because they had closed the kitchen.
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Food was really cold. We probably won’t go back to any crab shack.
good was good, cane out fast and out server was very attentive.
Blackened Shrimp, Mahi Mahi Or Chicken Tacos
Stone Brewing Neverending Haze Ipa
Founders Mas Agave Lime Seltzer
New Belgium Fat Tire Amber Ale
Joe's Passion Fruit Margarita
Heineken 0.0 (Non-Alcoholic)
Patrón Top Shelf Margarita
