Avoid this restaurant if you expect to receive your meal quickly, especially at the drive-thru. I have visited multiple times and it has taken me anywhere from 10 to 20 minutes to receive my order. The majority of the staff are not friendly, with the exception of two individuals who are always polite and helpful with a smile on their faces. These two employees are young, but they are not always present at the restaurant. It is important to note that age should not be a determining factor in the quality of service provided by staff members. The manager should step in and address any issues before they escalate.
I would not recommend going to this restaurant if you are looking for quick service, especially through the drive-thru. I have been there multiple times and it has taken anywhere from 10 to 20 minutes to get my meal. The staff is not very friendly, except for two individuals who go out of their way to help and always have a smile on their face. They are young employees and are not always present. It seems that their age may be a factor in their behavior. However, age should not matter if they are good employees and hard workers. The manager should step in before things get worse.
Ordered 15 minutes before I got there. Clicked arrived 5 minutes before arrival, then waited over 15 minutes including time while inside waiting for food. Listening to them try to figure out how to get cakes ready for many orders. After this whole time and before I finally decidytoncancel the order, they told manager the cakes are still frozen. All my other food had been ready just sitting there.I had to cancel an order after driving to town from a different and waiting all that time. I wish I could say this was one of my first handfuls of issues with this specific location.
Avoid this restaurant if you are looking for a quick meal, especially through the drive-thru. I have tried it multiple times and it has taken me anywhere from 10 to 20 minutes to receive my order. Most employees are not friendly, with the exception of two who are always eager to help and have good manners. Unfortunately, these two employees are younger and are not frequently present. It is a shame that their age seems to be a factor, as they are hardworking and valuable members of the team. The manager should take notice before she potentially loses them.
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They messed up our burgers and forgot to put our fries in the bag. Got that rectified and went home. Then noticed the iced caramel macchiato I ordered didn’t even have coffee in it. Just milk and caramel sauce.
Always double-check your bag. We often don’t receive everything we order or the correct items, even when using the mobile app. We frequently have to return to pick up missing items. We usually don't dine in.
Unbelievably slow. Terrible service. We were laughing at how bad it was. Waited over 20 mins for a coffee. They weren’t even trying.
The last 8 times I've been there they've gotten my order wrong all 8 times and they are very very
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The lady at the window was very kind, and I recommend it even if you wait a little while ?
Good was hot and fresh. Was served quickly. Really pleased with this
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