"It's probably some of the worst customer service I've had from a manager in my life"
Phone: +442380511450
Address: 361/363 Shirley Road, SO15 3JD, Southampton, United Kingdom
Reservation, Booking
City: Southampton
Website: https://www.mcdonalds.com/gb/en-gb.html?cid=RF:YEXT:GMB:8260471:Clicks:DIRSYN:
Monday: 6:00-23:59
Tuesday: 6:00-23:59
Wednesday: 6:00-23:59
Thursday: 6:00-23:59
Friday: 6:00-23:59
Saturday: 6:00-23:59
Sunday: 6:00-23:59
Dishes: 10
Categories: 5
Reviews: 19392
Visited on the 27/7/24 at 10:30pm. Ordered a chicken sharebox and was short-changed. Received only 3 chicken selects when it’s supposed to be 6, received 10 McNuggets instead of 12. Dips that I ordered are missing, but the dips that I did not order was given. Avoid if you can or check your order before you leave.
Absolute horrendous place. Needs management that can actually take control. Missed food off my order, lack of customer service. I get that it was busy, but not one staff member looked interested at all. Left an older gentleman waiting for over 45mins for his order, other people's food was cold.
Honestly never been to any other McDonald’s with such incapable staff. Ordered a double quarter pounder and received a double cheeseburger, also the hatrick burger had 2 patties instead of 3. Think they’re all stoned in there to be honest
i ordered the burgers and take it away from store two veggie with meals and one single veggie burger but they give beef burgers. they have no sense and don’t check my wife is full vegetarian what is this please never order from here. Book a table now
Ordered a Mcplant... Requested they add big Mac sauce but apparently this is illegal! Waited over 10 minutes for them to make it! When I did get the Burger... It was very nice.
It's à very nice McDonald's. The staff are so helpful and friendly. Will be going again because is so nice in there. Very clean and tidy.
My kids really like it in here. You have parking and several shops around. The site is spacious and clean.
Not great, drive thru was a shambles, long wait for food and not great when it was finally handed over Book a table now
It's a McDonald's so you know what you're getting. It can be busy due to food delivery companies.
It's probably some of the worst customer service I've had from a manager in my life
Hanover Buildings, SO14 1, Southampton, United Kingdom
Reservation, Delivery Services, Steakhouse, American, Chicken , Steak
"A little pricey but fantastic food which is worth it."
Grand Harbour Hotel Southampton, West Quay Road, United Kingdom, SO15 1AG
Reservation, English, Cheese, Steak, Grill, Tea
"Despite the previous mediocre reviews this was a great restaurant and the four of us ate and drank well for £125 including service. Possibly the best salmon I’ve ever had. I recommend it."
WestQuay Shopping Centre, Southampton, SO151QF, SO15 1QF, United Kingdom
Reservation, European, Italian, Pizza, Pasta
"Birthday lunch for my husband,food and service very good."
Commercial Rd, SO15 1GE, Southampton, United Kingdom
Reservation, Delivery Services, British, Burgers, Pizza, Pub
"Beautiful inside. Lovely atmosphere. Extremely nice staff."
1-3 Civic Centre Road, Southampton, SO147FJ, SO14 7FL, United Kingdom
Reservation, Vegetarian, European, Italian, Pizza
"Very nice service, very good food, especially the pizza. I've been there a few times and will come back"
