I had a terrible experience at this restaurant. I came in for breakfast and went to the ordering machine, but I couldn't find what I wanted. I asked a young woman who didn’t seem happy if the item was still available. She responded with a yes but accompanied it with an eye roll that felt dismissive. Instead of helping me, she continued talking to a coworker about another customer who had left. I stood there for about 30 seconds, completely ignored by both of them. I can understand why customers leave if this is how they’re treated; it reflects poorly on the management's approach to customer service. If this is how they treat customers, I can only imagine how they treat their staff. Owners,...
Mcdonald's - Table reservation
1198 S Hairston Rd, 30088, Stone Mountain, US, United States Reservation"Hooray for Tay! The food was delicious and juicy, and the staff was outstanding! Great job, everyone! The team was friendly, and both the food and service were fantastic!"
Details
Phone: +14042960606
Address: 1198 S Hairston Rd, 30088, Stone Mountain, US, United States
Reservation, Booking
City: Stone Mountain
Website: https://www.mcdonalds.com/us/en-us/location/GA/STONE-MOUNTAIN/1198-S-HAIRSTON-RD/6951.html
Opening hours
Unfortunately, the opening hours are not available at the moment.Statistics
Dishes: 10
Categories: 5
Reviews: 2014
Address
Reviews
I recently visited your restaurant on Redan Road and ordered two hash browns and an apple fritter. When I got home and was about to enjoy them, I discovered that the fritter had mold inside and was incredibly stale. If a child had been given this for breakfast without it being inspected, they could have become quite ill, or even worse. My experience at restaurant #6951 has left me very dissatisfied, especially considering it wasn't busy at the time. The quality of service indicates poor management, and I intend to bring this matter to the attention of McDonald's corporate. This situation is unacceptable.
I went to this location and the dining room was closed. I went to the drive thru and a girl with green hair asked me what I wanted to order. I told her and then she said that I couldn't walk up to the window and told me that I had to go to the drive thru. Either way I still had to walk up to the drive thru to pay for the food. VERY UNPROFESSIONAL . I am atruck driver and she saw my truck. Very disappointed will never go to this location again and I advise people not to frequent this location.
I had a pleasant experience at the restaurant, but I noticed that one male staff member appeared somewhat indifferent. I was mindful not to make any assumptions about his pronouns to avoid causing offense. While the manager wasn’t rude, I could sense a hint of frustration when I chose not to leave a tip, which impacted the overall atmosphere. Book a table now
Every time I visit McDonald's, the second window is always understaffed. The employee with tattoos and piercings doesn’t speak; when I tried to communicate, he just nodded and walked away. I understand it’s a McDonald's job, but where are the employees who actually engage with customers? The menu is great, but the service needs improvement.
Absolutely worse experience Ever! Sat in drive for 10mins. Pulled around no one at window. Finally after pulling to 2nd window. Dude tells me shift change and I gotta come in. Then walk in. Gotta take my own freaking order. Too much???? Then they didn't get my coffee order right!! Yes only ordered coffee and they couldn't get right!!!
Personally, I was surprised how fast I got through the line. The food was fresh and hot and the service was better than ever. They also wore gloves and masks that made me really comfortable.
Can 't tell you how many times I 've come here just to wait and wait and wait for them to open up. The time should be when we feel like don 't put 6am on the sign and not actually open at 6 Book a table now
Probably the most rude bunch of employees we have had the displeasure of dealing with and this was probably the last straw for us. Other side white man totally unnecessary white or not.
Hooray for Tay! The food was delicious and juicy, and the staff was outstanding! Great job, everyone! The team was friendly, and both the food and service were fantastic!
Dishes
Book a table now
Categories
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North American
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Coffee & Tea
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Fast Food
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American
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Burgers
Amenities
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Accepts Credit Cards
- Table reservation
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Credit Card Payments
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Good For Groups
- Reservation
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