I always like going to a restaurant where I feel welcomed and relaxed. We've gone to the Oakroom before and have had no problem. Last night was not such the case. The food was good but the server made us very unwelcome. He was always quick with everything, never seemed too happy to be there and made us feel as we were just another customer like a fast food chain. He only took our order and everything else came from other workers. Finally came our bill. We waited almost 20 mins and we had to ask another server for our bill because we seemed to have been "forgotten" about even though it was not busy. Once he brought the bill he was unapologetic and seem to not even care again. We sort of wante...
our waitress was lovely. only thing I liked about the whole experience. 2 of the dishes that came to the table were not what we ordered on the menu one of the people in our party had to wait almost the duration of watching us Eat well she still had to wait for hers…management came over and apologized and said that she would make sure there was a discounts when the bill arrived there was two dollars taken off.. I think they could’ve done better. Next to management being condescending and phoney food poisoning is how I spent the rest of my night, I will not return.
I had lunch there today with a group of ladies. I found the service excellent. Will was able to provide attention to our needs without interrupting our conversations. The menu has a variety of options which are sure to appeal to most palates. I appreciated being able to order a bunless burger. I wouldn't have been able to eat the burger with the bun as it would have been too filling. I saw burgers with the buns and they are very large. All the menu portions appeared to be quite large for all the menu items. It was a very lovely lunch.
We had an extremely large group and changed seats on our poor waiter several times trying to find our right visiting locations and Don, our waiter, was so patient and amazing. He was an absolutely awesome waiter. So thankful for all of Don's hardwork for us. And Daryn was incredible. Don and Deryn made a very special celebration dinner that much better. Thank you
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Butternut ravioli was tasty. Steak cooked nicely and lobster was sweet and tender. Unfortunately our order took 1.5 hrs to arrive. Server was new and strung us along for a bit until the Mgr admitted the order hadn't been put in. Took away from the evening out with family. We were given a 15% discount on the meals.
Been here twice, lunch and dinner. Modern. Great atmosphere. Efficient and friendly service. Excellent choice and quality of food. Great value for money. Will be back.
Amazing experience last night! Don was one of the next servers we've had in a long time and Deryn at the bar made phenomenal drinks!We will be back!Food: 5/5
OAKROOM GRILL
It might have been a relic from a previous building, but there's a walkway behind the restaurant that leads right to a window.
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After being away from Yelp for an extended period of time the Oakroom Grill has made me come out from hiding.
Great restaurant. Food always good. Excellent service. Good value for money. Convenient location.
