do you like? are they in hilliard? go after hilliard rom rd, because this place is bad. will you come in? they bring a coat, they hold him here. are they preparing to wait 10 minutes until they pick up quickly? well, we have different definitions of fast when they say it will be ready, 12 then it will have on the rule 12, not 12:17. deliver? it is fast and free, and they get what they want, recently I got an Asian sesame chicken salad. . without hawn, another time when I got the salad without dressing. I have a long list of problems with this location, I tried to solve them every time. they don't answer their phones. in short, avoid it.
Disappointed, I ordered the new thai chicken soup and salad. It looked like 2 different people made each salad. Very little lettuce in one. Very little chicken in both. As for the soup, I don't think mine had any chicken. Wife said hers had one piece. 27 dollars, no drinks. The other thing is that the online menu looks very different from the store menu. Anyway I will try it one more time. See if my experience improves. That said, the quality of the food for the money needs to improve greatly. We shall see.
I came in, an hour before they were supposed to close. Every website stated that they closed at 9, and when I came in, the guy inside confirmed they were still open. They had already taken everything to the back thrown it away, and were claiming to be out of everything. This is extremely unprofessional. If you close at 8, put it on the website, or train your staff better.
I have been coming here for years. The food is fairly decent, but the service is abysmally slow. It takes forever to place an order and to pay. The crew moves at a snail’s pace and without a sense of purpose. Just have appropriate expectations, and you’ll have a positive experience.
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Food is never available, the place is always cold in winter. They lie about being “out of” an item if they don’t want to make it. Probably one of the worst Panera’s out there. Would not recommend. Have visited this location at least 20 times. Similar experience on every one.
I had a terrible experience with the customer service at this restaurant. The staff was unhelpful when it came to drinks and food choices, and the manager was particularly rude and discriminatory. It's clear from previous reviews that others have experienced similar issues.
Seriously..what is the problem here? It was like this even before Covid and the staffing shortages. This place cannot get itself together and I am just done with giving it another try. I am too tired to even list all of the things that went wrong on our last visit.
The food and service here are excellent! This place stands out, especially given the staff shortages many restaurants are experiencing. They also serve the best mac and cheese I've ever had!
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This place just gets worse and worse! Used to be a decent place to eat now it's not much better than subway....
Very good food and staff! Especially for short staff like most other restaurants. And best Mac and cheese ever
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