Travelled over 45 minutes to meet up with some friends and go for a nice meal which had been recommended. The food was ok, the duck spring rolls could have done with some more duck in them as I thought I was having veg spring rolls. The only staff that smiled was the young females. The older men where very very rude, when we asked if they did a certain main after we couldn’t see it on the menu he said “yes, look at the menu”. We felt like we was being watched over and rushed. I would have returned as the food wasn’t bad, however I wouldn’t return now due to the atmosphere and service. If you are a regular it seems you get a higher standard of service. If you’re going get a takeaway if you do...
Greeted by a grunt from a person who appeared to be the owner. The quality of the food as gone down considerably since my last visit to Ormskirk I have always recommended this restaurant to others visiting the town this will not be happening again started plate decoration looked like it had been tossed from plate to plate for at least 12 months or more. The food also!!!!!! and to be asked for a tip before we had even looked at the bill was so rude. If you feel you need to ask then put a service charge on to save the embarrassment.
No warm greeting, in fact shouted at have you booked which we had. Food OK no complaints there, just served by very miserable staff. I noted six staff, one of which smiled, a young lady with glasses. Maybe she could do some staff training on how to be pleasant. I felt like I was in the middle of the Adams family. A smile is the window to your soul that let 's us know your heart is at home. Please a simple hello and goodbye goes a long way. Won 't be returning anytime soon
Good food, terrible service rude staff, especially woman in the suit very very rude, unwelcoming. We were still eating and 3 times she come over and asked if she could take our plates. Didn’t get offered a desert menu. When handing us our plates and cutlery she may as well of thrown them at us.
Book a table now
I went for a meal tonight for my daughter’s birthday, food was excellent but I’m very disappointed with the customer service staff are not friendly and it made me feel uneasy
Great service, warm welcome, delicious hot food. Well presented and all our dishes tasted wonderful. Great staff very clean , simply lovely
love your food but think you need to change your profile picture. my mother is mortified
Had a fab night celebrating a friends birthday .... Food and service excellent :
Book a table now
Love this restaurant and the food and service is always 5 stars.
Lovely Chinese food portions too big. Staff very friendly too
