March 2023 Update: 4-star service. Food was great as always but service was lacking. I blame it on it was very late, less than an hour to closing. 6/24/2022, Gave this particular Red Lobster another chance and it was much better. Solid 4-star visit. Food and service were great. The atmosphere was a bit loud but my lobster, salmon, shrimp and calamari were delicious. Also our server was very attentative bringing refills be we finished our current drinks, checking on us and giving updates. PREVIOUS REVIEW I luv Red Loster, but today service was ehh, b/c of lack of communication thru out service. First they said the table was ready but it wasn't for it still needed clearing/cleaning. Then someo...
On 02 April 2023, I came to this Red Lobster for my mother's birthday. We had one of the worst dining experiences I've ever had. The service was utterly terrible. Upon seating, the tables were not clean. We did not receive any utensils. It took nearly 15 min to get our order taken. It took another 10 min to get our bread. It took 25 min total to receive the cocktail drink we ordered. Then after nearly an hour the part of the order came out, the other part was still being prepared. The server still did not give us any utensils. She ended up giving us their takeout PLASTIC utensils. Who can eat steak with a plastic fork and knife?? In a sit down restaurant? This is absolutely ridiculous. The s...
The manager was disrespectful and unhelpful, especially considering we waited nearly two hours for our food. His response was dismissive, saying, "Well, you ate, so what do you want from me?" He didn’t even come over after I requested assistance an hour earlier. We witnessed him scolding the staff because customers were unhappy with the slow service. He closed the doors to prioritize the guests but left an elderly couple waiting for over an hour to be seated. The only bright spot was our friendly server, who was a student in beauty school. We made sure to tip her well since the kitchen staff shortage wasn’t her fault. After such unpleasant service, we will not be returning.
I returned today, Saturday, July 8, 2024, and faced the same issue. Even though I arrived within the specified time frame, my order was still not ready. Furthermore, the designated parking for To-Go orders is often filled with parked cars, forcing me to walk a long distance to reach the restaurant. After all that, I ended up waiting 25 minutes just to get my food.
They really need to reconsider their takeout process. It’s disrespectful of customers' time, especially for drivers trying to pick up orders. If they can't manage it better, they should rethink their system.
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I personally don't care for red lobster but since my friend wanted to eat there I said OK. The display of the food was not perfect and the quality of the food is overpriced. The staff was very playful not professional and vulgar language. 2 of the waitresses didn't even know if they had happy hour or not. One of the hostess dropped the utensils wrapped in a napkin on the floor and put it up and put it back onto the tray/menus in which they were carrying. One pic because it was the best part of our evening and it was made perfectly and it was delicious.
10/22- Sat at the bar, had a great meal a couple of drinks. Antoinette the bartender was awesome. Spoke with the GM. Highly recommended, I will be back. Thank you for the great service. Empty glasses! 6/23- Sat at the bar again for a couple of drinks. Shae, the bartender, was great. I ordered the a Long Island Ice Tea, B52 Shrimp. Highly recommended, I truly enjoyed myself.
The service was the worse I ever experienced. It took 35 minutes to get bread. And to take our order. The server did say it was only 2 of them there. And she also was the bartender. She did her best. I will never again go there! Branch avenue Red lobsterhere I come. Very disappointed also with the gas we lost.
It's been years since I've been to R.L. But they did not disappoint. The food was delicious, especially the cheddar biscuits that were soft, and very tasty. I was given a bag full to take home with my take out food.
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Everything was delicious! And the server was amazing, very polite and attentive. Worth every penny
Had a nice time. Atmosphere is fabulous. Margaritas very good
Langostino Lobster Artichoke Seafood Dip
Walt's Favorite Shrimp 7 Oz. Sirloin*
Maine Lobster Tail 7 Oz. Sirloin*
White Wine Sautéed-Garlic Mussels
Parrot Isle Jumbo Coconut Shrimp
Signature Jumbo Shrimp Cocktail
Crunch-Fried Flounder Sandwich
Steak And Lobster Wednesday
Crab-Stuffed Shrimp Rangoon
Wild-Caught Snow Crab Legs
