After booking a table I arrived and there was no table set out for us, it was as if it was an inconvenience. We were provided with a drink and menus, we were not approached once afterwards to ask what we wanted for food or anything. After being sat for more than an hour my year old was getting hungry and bored so wanted to get out of his high chair, we were then asked straight away to pick him up which I get because of COVID but it’s absolutely shocking that we were forgotten about up until that point. Shocking service by the staff and I most definitely wont be returning!
Royal Oak Kinnerton Lane
Kinnerton Lane Higher KinnertonCheshire CH4 9BE, Chester, United Kingdom Reservation"Very clean and organised. Food was amazing. Lovely staff. Can’t wait to go again."
Details
Phone: +441244748747
Address: Kinnerton Lane Higher KinnertonCheshire CH4 9BE, Chester, United Kingdom
Reservation, Booking
City: Chester
Opening hours
Monday: 12:00-22:00
Tuesday: 12:00-22:00
Wednesday: 12:00-22:00
Thursday: 12:00-22:00
Friday: 12:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-22:00
Statistics
Dishes: 10
Categories: 5
Reviews: 305
Address
Reviews
Had a great meal over the Valentine weekend, so we were expecting a similar experience. As it was a Sunday we ordered the Sunday lunch. It was not what we expected. Catering pack style meat warmed up, not freshly cooked and carved joint we expected. The roast potatoes could have been Aunt Bessie`s also the veg was cold. It was just like a microwave ready meal.We were going to book a family meal for that weekend, but quickly changed our minds.Sorry Royal Oak an opportunity lost. Maybe other items on the menu were better but we couldn`t take that chance
After having a lovely lunch before the pandemic we were really disappointed with the service and food . The bacon chop was dry and tasteless Lasagna was shop bought and really not very nice and the steak which was ordered as to be medium to rare was well done We really should have said something at the time but as we had waited over hour for the food to arrive decided to give the whole experience the thumbs down. Underwhelming to say the least Sorry we wont be back
Main was good, but pudding a bit of a disappointment. Seated in main restaurant rather than actual pub not given a choice despite reserving in advance and felt out of the way as the waitress was also serving in the bar and so we left alone a fair amount. Worth a visit Book a table now
The food is fantastic, service is out of this world, the staff are all too happy to help and nothing is too much, they all seem genuinely happy to be at your service. Highly recommended and will definatly return
We had Sunday lunch and it was lovely although the guys commented that they thought the meat was from a processed source not fresh off the bone
Really good experience. They were keen on keeping in with the new COVID regs. Staff were very awesome. We felt very safe
Brio take out is surprisingly affordable, and sent out in safe containers !! Family style is plenty for 5. Book a table now
We keep returning on a regular basis because we are happy with the quality of the food and drink
Very clean and organised. Food was amazing. Lovely staff. Can’t wait to go again.
Dishes
Book a table now
Categories
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Bar-lounge
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Italian
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Beer
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Wine
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Pubs
Amenities
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Wheelchair Accessible
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Patio-outdoor Dining
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Outdoor Dining
- Table reservation
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Non-smoking
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Beer Garden
- Reservation
The Boathouse Riverside Rooms
The Groves, Chester CH1 1SD, Cheshire West and Chester, United Kingdom
Reservation, Vegetarian, British, Coffee, Steak, Vegan
"Service was great- Sally our server was amazing! She made it a very enjoyable evening for our work Christmas do."
The Pied Bull
57 Northgate Street Chester, Cheshire CH1 2HQ, United Kingdom
Reservation, Vegetarian, British, Steak, Pubs, Food
"Stayed for 2 nights and ate on secind night. Really nice food, better than usual 'pub grub '. Service was great, wouldn 't hesitate to return."
The White Horse
Racecourse, Chester, United Kingdom
Reservation, Gluten Free, Vegetarian, British, Vegan, Pub
"Superb food, amazing staff and very accommodating I.e. food allergies intolerances and marvellous atmosphere throughout the place (c ,"
Sticky Walnut
11 Charles St, Chester CH2 3AZ, United Kingdom
Reservation, Vegetarian, European, British, Drinks, Salad
"Amazing food and drink, would recommend to anyone. Staff were great and friendly too, credit to the owner."
1650 St Johns At Macdonald New Blossoms
Macdonald New Blossoms Hotel St John Street Chester, Cheshire CH1 1HL, CH1 1HP, United Kingdom
Reservation, British, Spanish, Basque, Beer, Wine
"there eggs were not coked the bacon was burns and there mushroom you should have them on a breakfast"