Every time I try to order a whole pizza at Sbarro, I'm told there’s a 45-minute wait, which is unacceptable. As a chef with 20 years of experience from NYC, the epicenter of pizza culture, I believe the management or ownership at this location needs to be changed. Although they open at 10 AM, the first pizza isn’t ready until after 11:30 AM—how is that even possible? Having lived in seven states and worked for four franchises, this is by far the worst-managed pizza place in Southern California. I also found their menu lacking efficiency. I expect to be contacted with solutions to improve the management and overall experience at Sbarro.
