Took my mum here for Mother's Day and WOW was I impressed. The level of customer service, attentiveness of the server (who I believe was the Manager) and the food was gorgeous, such good value for money and the atmosphere was lovely. It says on the menu for the tipsy afternoon tea that you get 2 glasses of prosecco each but our server went above and beyond and topped up our glasses regularly. I can honestly say we never had an empty glass the entire 1.5 hours we spent there! I can genuinely say I've never had such exceptional customer service, particularly at a venue like Slug and Lettuce, and our server (the Manager I think) is both a testament to this individual venue and the wider busines...
What a shambles. For a place in such a premium location the staff where far from the best. Baffles me how the place makes a profit, staffed by children with a ‘manager’ mincing about the place and not taking control. They had no ice. On a Saturday night. The ‘two for one cocktails’ filled one glass. Cocktails tasted awful. Table service needed prompting at the bar after 20 mins to get it moving. The place is a badly managed joke and desperately needs some stonegate senior management to go and get a grip of it before Chester ends up with another empty unit
great place to eat, especially at an evening when the atmosphere is really energetic. the hotel is located at the lower end of the chester high street, near other restaurants and the boutique shops. large selection of food, clean, comfortable environment, large selection of drinks. her cocktail tree looked fantastic. we enjoyed a common meal that was very tasty and very valuable. in contrast to other recently visited venues, they should praise for the amount of employees and fast friendly service. would use it again.
my partner and I came to a floorless brunch on Saturday and it was wonderful. the numerous options of drinks included was great (although a **** mary was not so much) and eating was also really good. for a Saturday the service was fast and the staff was really friendly, a special thanks to the ellie that our drinks topped up and ensured that we had a pleasant time. we will definitely come back.
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don't go here if you're vegan, don't give us the right food, that's confused, so I didn't know that my eating vegan to the middle through. expensive, not really taste great. the people with me got burger who is not using the right pots or the menu does not match what is served to them.
we visited for lunch and again for drinks on a quiet Thursday evening. the staff was smart and attentive, eating well and drinking even better. good prices also here. massive selection of drinks and crisp cocktail offers. recommended!
Went in to here for a drink on a spur of the moment as it was my birthday. We were served by Henry who made me the best Party like it's your birthday cocktail even popped a candle on top when he heard it was my actual birthday day ..
the Christmas meal of the company here was wonderful, everyone enjoyed themselves. the food was delicious, defo recommend the cocktails and the service was wonderful!
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great place, nice eating and the bird's board has a lot on it for £15!!!! Zombie cocktails they need to try bogof makes them double the tasty
Great place in Chester, was nice to sit outside to eat and drink. Usual fast service. Only one setback no decaf coffee available
Strawberry And White Chocolate
Strawberry And Cream Pancake
Ferrero Rocher Profiteroles
Kinder Bueno Pancake Stack
Lotus Biscoff Profiteroles
Peanut Butter Stack Sundae
Nutella And Fruit Pancake
Banana And Toffee Pancake
