1st time going to this place and it was the worst experience!!!! Me and my 3 friends went to this coffee shop to unwind and catch up. We got our drinks and by the time.pur 3rd friend came, there was no one in the shop!!! We were laughing and all of a sudden One of the girls with short blond braids came up to us and told us to, keep it down because the manager told them and it's a policy. We are in our late thirties early forties and are not children. I have no idea what kind of BS policy that is but we were simply having fun. We were not rude or disturbing anyone because no one there!!!!! I have never had anyone come up to us and complain about us laughing. I think they were jealous that we...
I consistently come to this Starbucks and every time the employees are so nice and polite. I feel like it's hard to get kind service these days but this location always delivers. They deal with a lot of the morning rush from Fort Meade so it does get busy, especially the drive through. The mobile order has been go to and I'm able to make it to work on time. My drinks are always good, the maybe one or two times it wasn't I called in and they remade it for me the next morning which I truly appreciate. Great customer service here.
This place was amazing! It had a unique bank-like design that made it really interesting, especially from the drive-thru. The staff at Starbucks were incredibly friendly and respectful towards me as a customer. The service was impressively fast, too! I ordered the Chocolate Cookie Crumble with extra cream, and they definitely took my request seriously—it was wonderfully creamy with every sip. The chocolate was absolutely delicious. This is one of the best Starbucks locations I’ve ever visited!
I visited Target and intended to stop by Starbucks before doing some shopping. I arrived at the store close to closing time, but even though they were still open, the staff refused to serve me and three other customers. The reason given was that they wouldn't be able to leave on time because they would have to clean again. This was really disappointing and showed very poor service.
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This Starbucks location is a pleasant surprise--looks small outside but spacious inside, perfect for quick grab-and-go trips. Situated in a shopping center with ample parking, the staff is patient and accommodating, suggesting new drink combos without rushing you. Consistently great drinks, including limited edition options, make it a favorite spot for a Starbucks lover like me!
Asked for light ice bc I take forever to drink these and they start to get watered down from the ice when I can't drink them fast enough. The ice is literally almost to the top. Asked for a refund or to even make a new one with less ice and they refused. There's 3 different Starbucks near by go to a different one. Not here.
Ordered Uber eats this time. Never fails, wrong order, items not warmed as requested, items missing and even wrong name spelling g written on bag. Last time even thinking about ordering from this Starbucks, Baltimore avenue it is. Further trip but they always get it right.
Super dirty Starbucks and no one acknowledges you when you come in. The employees instead chose to talk about what time they were getting off. I had a mobile order but cancelled it due to the state of the shop. Yuck.
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Starbucks has always been a favorite in our home, and we've consistently been pleased with both the service and the coffee. However, if anything goes wrong, you can bet I'll be quick to share my thoughts.
Slow isn't the word. Otherwise if you don't mind waiting a century why not. Their drinks are made well.
