The customer service was nonexistent. I always come here for my coffee because it's conveniently close to home, and I usually look forward to it on my days off. However, today left me feeling disappointed. This young lady didn't even have the patience to return a simple greeting. If you're unhappy in your job, perhaps it's time to reconsider your position. I felt it was important to share this feedback, as it's crucial that customers leave your store feeling happy.
Starbucks - Table reservation
6688 Alhambra Avenue, Martinez, CA 94553, United States Reservation"Only problem I have is the"
Details
Phone: +19259330540,+14153609016
Address: 6688 Alhambra Avenue, Martinez, CA 94553, United States
Reservation, Booking
City: Martinez
Website: https://www.starbucks.com/store-locator/store/17472
Opening hours
Monday: 06:00 -19:00
Tuesday: 06:00 -19:00
Wednesday: 06:00 -19:00
Thursday: 06:00 -19:00
Friday: 06:00 -19:00
Saturday: 06:00 -19:00
Sunday: 06:00 -19:00
Statistics
Dishes: 10
Categories: 5
Reviews: 73
Address
Reviews
I waited for 20 minutes for my order, and when I asked the barista what was happening, she told me that my transaction didn’t go through. I questioned why she hadn’t informed me sooner, and her response was, "I don’t know." I ended up paying again, and to make matters worse, my croissant and spinach and egg sandwich were overheated. The customer service at this Starbucks is lacking.
This is my starbucks because it's close and has a drive thru. New employees alot so when it comes to making my coffee the way I like it on the first try is very seldom and just so you know my cup of coffee cost more than $10.00 and I pay that because of how I like it. I am not a big complainer but when I am paying over $10.00 for a cup of coffee I would like it made right.
It's been years so I thought why notLimited food choices, egg sandwich was soggy. Latte tasted like watery coffee with watery milk. From now if and when I return, will stick to the iced drinks. Book a table now
The service here is very unprofessional. They repeatedly prepare the wrong drinks and don't seem to care about it. I wouldn't recommend getting coffee from this place at all.
40 minute wait in drive thru.Seth the manager here runs a dysfunctional
Parking: Parking was in a large lot and it was fine. No problems
I love the decaf latte with oat milk and 2 Book a table now
Nice staff. Very helpful and pleasant.
Only problem I have is the
Dishes
Book a table now
Categories
-
Coffee & Tea
-
Sandwiches
-
American
-
Coffee
-
Drinks
Amenities
-
Accepts Credit Cards
-
Outdoor Seating
-
Delivery
- Table reservation
-
Wifi
- Reservation
Mcdonald's
1185 Arnold Dr, Martinez, United States
Reservation, Delivery Services, North American, Fast Food, American, Chicken
"The service was very fast; my order took only 4 to 5 minutes."
Burger King
7 Muir Rd, 94553, Martinez, United States
Reservation, North American, Sandwiches, Fast Food, American, Food
"As always, the friendly staff is serving fresh and delicious meals with a smile."
Nation's Giant Hamburgers
191 Military E, 94510, Benicia, United States
Reservation, Fast Food, Breakfast, American, Burgers, Lunch
"So good. Perfectly cooked and very tasty. Thank you."
Troy Greek Cuisine
720 Main St, 94553, Martinez, United States
Reservation, Mediterranean, Falafel, Greek, Vegan, Meat
"Fresh food, live music ambiance and a great atmosphere. I had the Greek salad with lamb and it was delicious. This is my son's favorite restaurant in CA."
Slow Hand Bbq
601 Main St, 94553, Martinez, United States
Reservation, Delivery Services, Sandwiches, Barbecue, Coffee, Wine
"the Brisket was amazing, very tender and not dry. love it."