Started off bad .I asked for a seafood sub .. Woman behind the counter started making a subway club sub.I asked who she was making that for. She said to me that they didn't have seafood anymore. Didn't bother to ask me for another choice just made it. So then I asked for a roasted chicken sub. I went home to eat. Got my friend the chicken sub. When she opened up her sub there was NO chicken in the sub. Went back to Subway to get the roasted chicken sub. The woman employee accused me of eating the chicken off the sub and bringing it back. If that doesn't beat all. She took the original sub and put meat on it and gave to me instead of making a fresh sub. The whole time putting meat on the sub...
Subway - Table reservation
21800 Towncenter Plz, 20164, Sterling, United States Reservation"Service was quick and seamless. I was truly impressed."
Details
Phone: +15714349170
Address: 21800 Towncenter Plz, 20164, Sterling, United States
Reservation, Booking
City: Sterling
Website: https://restaurants.subway.com/united-states/va/sterling/21800-town-center-plaza
Opening hours
Monday: 08:00 -20:30
Tuesday: 08:00 -20:30
Wednesday: 08:00 -20:30
Thursday: 08:00 -20:30
Friday: 08:00 -20:30
Saturday: 08:00 -20:30
Sunday: 08:00 -20:30
Statistics
Dishes: 10
Categories: 5
Reviews: 322
Address
Reviews
During a business trip, I stopped at the town center plaza and decided to get a sandwich at the local Subway. Unfortunately, it was a disappointing experience. A young woman behind the counter seemed unwelcoming from the start. I ordered three sandwiches and asked about the type of meat (capicola), but she rudely insisted it was salami. She appeared irritated and kept pressing me impatiently, asking if I wanted the sandwich or not in a cold tone. Although I wanted to leave, I bought the sandwich and left feeling dissatisfied. The poor customer service and overall rudeness were unprofessional and left a negative impression. I would not recommend this Subway to anyone seeking a quick, pleasant...
Today, I visited Subway knowing they close at 9 PM. I arrived at 8:46, expecting to have enough time to order, but the young woman at the Towncenter Plaza told me they were already closed, even though it wasn’t yet 9 PM. I find it unprofessional to turn customers away before the posted closing time. They should consider updating their hours to reflect an earlier closing time, such as 8:30 PM, since they refused service at 8:46.
The staff were friendly and efficient, and the prices were fair. I ordered a six-inch tuna sandwich, but it fell short of my expectations. The bread was dry, and the tuna was average at best. When I walked in, I didn’t notice the usual comforting aroma of freshly baked bread, which should have been a warning sign. Hopefully, this was just an isolated experience, and I’m open to giving it another chance next time I’m nearby. Book a table now
Perhaps she was having a tough day, but her rude attitude made me worry that she might have missed something in my sandwich. On top of that, she didn’t even cut it in half, which I believe is standard practice. Overall, the experience was unexpectedly unpleasant and unprofessional, and I wouldn’t recommend this location to anyone looking for a quick sub. Definitely not!
I was hit in the face by a foot-long meatball sandwich with American cheese on white bread at her personal bryce bould. I would give it 4 out of 5 stars, but I would not recommend it.
The restaurant is listed as opening at 8 AM on Google, but even though the lights are on inside, they are not actually open. SUBWAY, could you please address this issue?
I strongly advise avoiding this location; it's the worst Subway I've encountered in Virginia. Book a table now
Young hispanic lady behind counter was very rude and thought it was funny.
Service was quick and seamless. I was truly impressed.
Dishes
Book a table now
Categories
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North American
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Sandwiches
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American
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Seafood
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Meat
Amenities
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Curbside Pickup
- Table reservation
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Quick Bite
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Restroom
- Reservation
First Break
46970 Community Plaza Suite #200, 20164, Sterling, United States
Reservation, Sandwiches, Chicken, Casual, Lunch, Grill
"Have been a go to ever since I can remember a good place to hang out play some pool. They need to clear out the cigarette smell tho it's 2022 not 1950s."
Benihana
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Reservation, Japanese Steakhouse, Japanese, Casual, Steak, Sushi
"It was a good vibe. Fairly empty and the drinks were good."
Chick-fil-A
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Reservation, Vegetarian, Fast Food, Breakfast, Asiatic, Lunch
"They were fast and the location was clean/organized"
Buffalo Wild Wings
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Reservation, Chicken Wings, Fast Food, Asiatic, Pizza, Grill
"I like this place for ambiance. Loved their wings with Thai curry, street taco?s. Also they don?t have spinach artichoke dip and chips."
Greek Unique
44632 Guilford Dr, 20147, Ashburn, United States
Reservation, Mediterranean, Fast Food, Catering, Casual, Greek
"Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5"