I am just curious why the manager would not even bother answering the customer's call for that extra 7000$ charge. What was the plan? I also would like to know what Subway did with the manager after the news got the story? Did he get a promotion or did he get fired? Or you give him some extra training for handling customer's refunds? :
Subway - Table reservation
3435 Roosevelt Hwy Suite 201, 30349, College Park, US, 30349-23ND, United States Reservation"Give the lady back her $7k. Charging someone for a mistake is crazy."
Details
Phone: +14045002643
Address: 3435 Roosevelt Hwy Suite 201, 30349, College Park, US, 30349-23ND, United States
Reservation, Booking
City: College Park
Website: https://restaurants.subway.com/united-states/ga/college-park/3435-roosevelt-highway
Opening hours
Monday: 07:00 -22:00
Tuesday: 07:00 -22:00
Wednesday: 07:00 -22:00
Thursday: 07:00 -22:00
Friday: 07:00 -22:00
Saturday: 08:00 -22:00
Sunday: 09:00 -21:00
Statistics
Dishes: 10
Categories: 5
Reviews: 440
Address
Reviews
They like to charge a loyal customer over $7,000.00 for a 6 INCH sub and refuses to fix the MISTAKE MAYBE ITS TIME THIS COMPANY MAKES SOME CHANGES OR A LAWSUIT NEEDS TO HAPPEN!!! be careful out there ppl check your totals!!!!!! shame on you subway and Bank of America too!!!!(One star because I had to in order to leave a review)
I am appalled that the manager would steal $7000 from a grandmother. It is clear that he intentionally manipulated the books and took advantage of her. When she approached you about this, you should have taken immediate action. This behavior is unacceptable and disgraceful.
The restaurant took $7000 from a senior citizen, Vera Conner, who made a mistake in typing her tip amount and then refused to rectify the situation. This behavior is disgraceful. Book a table now
This restaurant is terrible. Trying to charge someone 7K for a bad sandwich is unconscionable. Avoid at all costs. This place deserves to be shut down.
The staff at this restaurant were very friendly and attentive. They made my sandwich exactly how I requested it. The service was superb.
Come on now, give that woman her money back. You lost alot of customers. In the long run, you will lose more than $7000 in business.
Manager refused to help a loyal costumer get back $7,000Do not recommend going Book a table now
Guess anyone can scam until you get put on blast. Disgusting and shameful!
Give the lady back her $7k. Charging someone for a mistake is crazy.
Dishes
Book a table now
College Park
Categories
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Sandwiches
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Fast Food
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Breakfast
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Italian
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Lunch
Amenities
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Delivery
- Reservation
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