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"Refund my food. This Taco Bell can’t do simple refunds and wants me to go an hour away while I have covid to come into the store to get a refund because they mess up every single time… unacceptable. Can’t even give me the right sauce packets…"
Monday: 08:00-23:29
Tuesday: 08:00-23:29
Wednesday: 08:00-23:29
Thursday: 08:00-23:29
Friday: 08:00-23:29
Sunday: 08:00-23:49
Dishes: 6
Amenities: 5
Categories: 5
Reviews: 5403
I encountered a truly unfortunate experience at Taco Bell 321 Route 1,5 Wharton, NJ 035255. The worker, who was supposedly the manager of the store, showed me very disrespectful behavior. The incident happened in full view of the surveillance cameras and should have been caught on tape. I was also verbally harassed, and this should be documented as well. This event left me in tears and was definitely one of the worst experiences I have ever had. On May 15th, 2023, at around 1:30 pm, I visited Taco Bell for lunch. When I got there, nobody was at the counter by the two registers, so I went straight to an automated machine. Apart from the two of us, the restaurant was empty inside. However, qui...
The guy at the windows name was John, an older gentleman probably 40-50 and I ordered a shredded beef chalupa and shredded beef quesadilla and he screamed at me that I don't understand anything and I'm ruining their business. And it's my fault for using the app. When I only asked if I could have my chalupa and quesadilla remade with chicken instead since they gave me ground beef after I paid for upgrade of shredded beef. I asked politely for him to stop talking to me like that because I would cry, and I quite literally did because he kept yelling at me that I was so mad and ruining them. And I was holding up the line meanwhile I was waiting for an extra item I also purchased but forgot to or...
I recently visited a Taco Bell location and I must say, I was thoroughly impressed with the experience. As soon as I walked in the door, I was greeted with a warm smile from the staff, which immediately made me feel welcome and appreciated as a customer. The restaurant itself was refreshingly clean and well-maintained, which further added to my positive impression. When it came time to order, the staff were friendly and helpful, and they made sure to get my order right. And when I received my food, I was blown away by the quality and taste. Each bite was bursting with flavor. I also appreciated the cleanliness of the bathrooms, which were well-stocked with supplies and sparkling clean. Overa...
I don't understand what's going on with this taco bell, but the customer service has gone downhill when they used to be great. I understand that they're understaffed and overworked/burnt out, etc. but they can't keep the dining room open AND refuse to take care of customers AND tell them to just use the kiosk AND also not keep the dining room clean, they can't have it both ways. Not everyone wants to use the kiosk, customers shouldn't practically have to be forced to use it. If they're going to keep the dining room open at all, there NEEDS to be someone at the counter, you can't just neglect cleanliness and be rude to customers for using the dining room that you chose to keep open to the pub...
Refund my food. This Taco Bell can’t do simple refunds and wants me to go an hour away while I have covid to come into the store to get a refund because they mess up every single time… unacceptable. Can’t even give me the right sauce packets…
