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"Lovely staff serving top quality local produce in a great atmosphere. The Langoustines and dressed crab were fantastic"
Phone: +441333279238,+441333310727
Address: 16 High Street W, KY10 3DL, Fife, United Kingdom
City: Fife
Website: https://www.dreeltavern.co.uk
Dishes: 7
Amenities: 25
Categories: 5
Reviews: 3605
After a long day of walking, we arrived at the pub for drinks. We each had a drink as we were exhausted, but were asked to vacate the table after an hour. Unfortunately, the young blonde woman who had been helpful earlier approached us in front of other diners, loudly asking if we had paid the bill. This was very rude and made us feel uncomfortable, especially since we had already paid to another staff member and left a tip. This incident tarnished what had been a pleasant day, and we were further upset by the poor customer service. We have dined and drank in much better establishments all over the world, and we will not be returning to this restaurant. We do not recommend it to others.
I rated this restaurant a 1 because the service was very poor. The young lady have us a bottle of table water. I had to ask for cups. We ordered our meal which was of poor quality chicken supreme had no sauce my sister ordered a meal that had chilli in it she asked for them to exclude them as she gets unwell with them. The servicer mixed up the meals to another customer. The girl was called over and a new meal was made. We had to wait on my sister finishing her meal what was the point in going for a meal together if we couldn't eat at the same time. She got £2 something off her meal. Big deal
We were unable to have a drink before our meal, as this is not a pub. The meal started off well and the staff appeared friendly, but we experienced a long wait of over an hour between our starters and main course. Despite multiple staff members walking by, our table was not cleared and no one said anything to us. This odd serving behavior was disappointing. The restaurant was not busy at the time, so we assume it was a slow kitchen, but the staff should have acknowledged the delay. Overall, we will not be in a hurry to return.
We had a wonderful dining experience at Dreel Tavern. The restaurant is dog-friendly and has a welcoming staff. We loved trying out their new menu, especially the delicious salmon starter and the Sunday Roast. The wine and cocktail selection was fantastic, with the best Mai Tai in town. A big thank you to the Dreel team for the outstanding meal and service. We will definitely be returning!
Lovely staff serving top quality local produce in a great atmosphere. The Langoustines and dressed crab were fantastic
