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"So at 12.00 today not so customer friendly! Why the poor attitude when speaking to my wife? Discourteous, impatient, and down right rude. Needless to say we did not stay."
Phone: +441440766971
Address: The Street, Braintree, United Kingdom
City: Braintree
Website: http://www.redlionsturmer.co.uk/
Tuesday: 12:00-15:00
Wednesday: 12:00-15:00
Thursday: 12:00-15:00
Friday: 12:00-15:00
Saturday: 12:00-22:00
Sunday: 12:00-17:00
Dishes: 53
Amenities: 25
Categories: 5
Reviews: 4124
Visited on a beautiful sunny Sunday for drinks. The pub is very quaint and food is good (from previous experience) but that is where the positivity ends. We were told on ordering our drinks at 3:35 that this was last orders and they closed at 4 despite all online literature saying 5pm. Not too much of an issue in insolation really these things happen. My husband returned to the bar for crisps to overhear the land lady complaining that she couldn 't get closed up to enjoy the sunshine as people kept coming to the bar. We all have a moan now and again about work but maybe this should be done in private rather than in front of the customers who are here to support your business? Then it went do...
Went for dinner with family, against their wishes,as said the Landlady is incredibly rude.They were not wrong.Asked if could have potatoes instead of chips, a quick and sharp NO asked why,really gave no answer,just bad attitude. Almost took Mum in her Wheelchair to have a lunchtime drink,she had Whiskey and gingerale, (she also had this when we were there for dinner), went yesterday lunchtime only to be told ,they don 't and have never served Gingerale. To which I replied, we had it twice last week . The Landlady became SO RUDE and SNARKY,told me I was rude,of course I told her she was rude,she then suggested maybe we should find somewhere else to go .In all my years of traveling globally, n...
Visited here at the end of August and had a great experience! I was quite shocked to read some of the recent reviews on here as this was not my experience at all in fact, the landlady was very friendly and welcoming, pausing to chat with our table and other guests, and made sure to check on us during service. The food was absolutely delicious I had the Phad Thai which was very authentic and tasty and the portion size was huge. My family had the steak and ale pie and the swordfish niçoise salad which they both said was equally as good. I would definitely recommend The Red Lion to anyone in the Suffolk/ Essex surrounding area and I will also be returning!
We popped in here for lunch in early August and the food was great and service excellent, so when back in the area a few weeks later we came for an evening meal with family, and were not disappointed. Well recommended.
So at 12.00 today not so customer friendly! Why the poor attitude when speaking to my wife? Discourteous, impatient, and down right rude. Needless to say we did not stay.
