"Messed up our order twice, incorrectly blamed us, and then upon realizing her mistake, made no effort to rectify the situation. Food: 1 Service: 1 Atmosphere: 1"
Fifteen minutes later, I approached the register and politely requested a refund. Although I was frustrated, I didn't think the cashier was at fault given their staffing situation. However, I noticed the cashier and manager nearby snickering to each other, which was quite off-putting. Eventually, the manager approached the register and asked if I was sure I couldn't wait a bit longer, as my orders were about to be prepared. I explained that I had run out of time and could not wait any longer. The manager then snapped at me, stating, "I keep telling people that this isn’t a fast food restaurant; it’s a wings restaurant."
I calmly replied, "Ma'am, it shouldn't take fifty minutes." She angril...
terrible! order for delivery per day before. I didn't get two of the items in my order. the pommes were only sat in the bag, open and falling over the bag. they were fat and cold, the wings I ordered were the wrong sauce. the delivery was 30 minutes too late. When I called, I was told that I had to come to get the missing things. could not, had people for a working day and could not go. She asked for a refund and was told she could ask for it, she couldn't do it. I'll get my money back! first visit. last visit. update: I have upgraded from a star. the overall experience was still bad, but I contacted company thru their website. they're back to me right away. they have reimbursed my entire or...
After waiting for an hour for my food, I got it and it was the wrong taste, my fries were cold and had no season. the type made business with customers since it was system “down” and he said people to give him $10 cash for their meal or to adjust the price they got and put it in his pocket. I was so upset when I got my food, I didn't even feel like I was going back in and dealing with it. Worst-flügel experience I ever wish I had just got my money back.
Came here at 11:05pm Saturday post-Cardinals game because they said online open until midnight. We walk up and the door says open until midnight as well but the door was locked. The worker shook his head at us and lunged almost to stop us from coming in, then continued to use his phone. No explanation or anything, it was so rude. Just keep your hours updated or at least train your workers to be a little nicer if you need to close early for some reason.
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I'm really disappointed with the decline in service. I’ve been ordering from Wingstop for 20 years, and there was a time when the food was consistently good. Nowadays, my orders are often wrong, like today. It feels like the attention to detail has vanished, all while prices have gone up. If this continues, I'm seriously considering taking my business elsewhere.
All of the chickenwas cold limp fries. The service was awful. There was orders that we witnessed ordered well after ours, they got food first. At a minimum 7 different guests. We had cold hard chicken and limp fries. Super disappointed Service: Takeaway Price per person: $50–100 Food: 1 Service: 1 Atmosphere: 2
I recently posted about a bad experience at Wingstop. the food and service were still bad but I have chosen to revise my rating based on corporate customer service. I contacted them online. they refunded my entire order not just the missing items. it's nice to see a responsive compan.
It was a busy day but orders were taken with precision and politeness good was hot and tasty. Food: 5 Service: 5 Atmosphere: 4 Service: Takeaway Price per person: $20–30 Parking space: Somewhat difficult to find parking
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She tried her new sandwich for the first time, and it was really delicious. The mango habanero sauce complemented it perfectly. The buffalo ranch fries were also tasty.
Messed up our order twice, incorrectly blamed us, and then upon realizing her mistake, made no effort to rectify the situation. Food: 1 Service: 1 Atmosphere: 1
8 Pc Meal For 2 Crispy Tenders
Large 5 Pc Crispy Tender Combo
Small 3 Pc Crispy Tender Combo
Triple Chocolate Chunk Brownie
New! Chicken Sandwich Combo
