"Can't get your coffee order to save their life order a small get an extra large"
Phone: +18478189400,+18472579974
Address: 1300 Hicks Rd, Rolling Meadows I-60008, United States
Reservation, Booking
City: Rolling Meadows
Website: https://locations.dunkindonuts.com/en/il/arlington-heights/1818-w-northwest-hwy/352446
Monday: 05:00-16:00
Tuesday: 04:00-19:00
Wednesday: 04:00-19:00
Thursday: 04:00-19:00
Friday: 04:00-19:00
Saturday: 04:00-19:00
Sunday: 05:00-19:00
Dishes: 1
Categories: 5
Reviews: 777
They got my order wrong twice, my box o Joe was leaking and what it is worse is that I have to ask for cups, sugar, etc! The person looked at me like it is not supposed to be part of my order. Not only that was bad, I ordered donuts and no napkins were provided, so when I asked for napkins, he was already mad and the napkins he provided me looked like garbage inside the bag. Awful customer service!!!!!
8/11/21. I get the world is short staffed but there is absolutely no reason it should take 23 minutes to get a cup of coffee. Only 4 cars ahead of me as well. Also know they were only accepting orders through their drive through. I won’t even mention how dirty things were. A friendly call to the health department it is. To the owners, you’re welcome for the warning in this review
8/11/21. I understand staffing is limited, but waiting 23 minutes for a cup of coffee is unacceptable, especially with only four cars ahead of me. They were only taking orders through the drive-thru, and I won’t even get into how dirty everything was. A quick call to the health department might be necessary. To the owners, consider this review a heads-up.
I had a disappointing experience at this restaurant. The coffee was burnt, and the Boston cream donuts were sour and had very little cream. It was a busy Sunday, so I don't understand how they could mess up something so basic. They have one simple task, and they really didn't deliver. What a letdown! Book a table now
I ordered an iced coffee and a strawberry Dunkin' refresher. Both drinks were enjoyable, but the strawberry refresher had a more artificial fruit flavor, making it seem like it had been pre-made rather than freshly prepared.
We recently relocated, but we still make the trip to this Dunkin' because it consistently delivers great service. Mr. Kumar prepared the best hot milk loaf for us this morning, and my drinks are always delicious!
The donuts here were stale and seemed old. Furthermore, one of the staff members was rather rude during my visit the other day.
The drink was poorly made and tasted bad, and the customer service was unfriendly. Overall, it was a disappointing experience. Book a table now
I absolutely love their sourdough breakfast sandwich—it's the best one I've ever had!
Can't get your coffee order to save their life order a small get an extra large
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